Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
RECHELLE BERNABE
Open To Work
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RECHELLE BERNABE

Customer Service Representative
Kindersley,Canada

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Administrative AssistantHealth Care AideHealth Care Assistant

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Kindersley, Canada, CA
Open to relocation: No

Important To Me

Work-life balance

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Customer Service Representative - Part time

Canadian Imperial Bank of Commerce
04.2025 - Current
  • Processed daily financial transactions including deposits, withdrawals, fund transfers, and check encashments with high accuracy
  • Maintained and balanced cash drawer, ensuring zero or minimal discrepancies at end of shift
  • Verified customer identities and ensured compliance with bank policies and security procedures
  • Delivered excellent customer service by assisting with account inquiries, resolving concerns, and providing accurate information
  • Handled confidential customer information with professionalism and discretion

Cashier

Save on Foods
03.2025 - Current
  • Processed customer purchases accurately using cash registers, POS systems, and payment terminals
  • Handled cash, credit, and digital payments while ensuring correct change and transaction accuracy
  • Maintained and balanced cash drawer at the beginning and end of each shift
  • Provided excellent customer service by greeting customers, answering inquiries, and resolving concerns
  • Scanned items, applied discounts, and ensured correct pricing of products
  • Maintained a clean, organized, and well-stocked checkout area
  • Followed company procedures for handling cash and preventing losses or theft

General Manager

KFC
Saint John, NB
07.2023 - 02.2025
  • Managed daily operations of a high-volume restaurant, including scheduling, ordering, and inventory management
  • Oversaw staff of 18 ensuring compliance with all health and safety regulations
  • Developed and implemented successful strategies to increase customer satisfaction and loyalty

Education

Bachelor of Science - Tourism Management

ISHRM School System
Cavite, Philippines
04.2017

Diploma - Hotel and Restaurant Management

Far East Asia Pacific Institute of Tourism Science and Technology
Cavite, Philippines
04.2014

High School - undefined

Juan G. Macaraeg Nat'l High School
Binalonan, Philippines
03.2012

Skills

  • Interpersonal
  • Verbal & Written Communication
  • Deadline Success
  • Adaptive
  • Computer
  • High level of proficiency in both written and Spoken English
  • Communications and Public Relations Lead

Certification

  • First Aid & CPR / AED Level C – Certificate # 2946466
  • Food Handler Certificate – Certificate # 93398529

Timeline

Customer Service Representative - Part time

Canadian Imperial Bank of Commerce
04.2025 - Current

Cashier

Save on Foods
03.2025 - Current

General Manager

KFC
07.2023 - 02.2025

High School - undefined

Juan G. Macaraeg Nat'l High School

Diploma - Hotel and Restaurant Management

Far East Asia Pacific Institute of Tourism Science and Technology

Bachelor of Science - Tourism Management

ISHRM School System

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RECHELLE BERNABECustomer Service Representative