Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Hobbies and Interests
References
Timeline
Generic

RECEP ANTWONE ASLAN

St. John's,Canada

Summary

With over 3 years of experience working in and managing (re)settlement programs for newcomers to Canada, I have over ten years of experience in the fields of social services, hospitality, and customer service including experience in Executive Management, Marketing, e-Commerce, Public Relations, and Sales. I am keen to take on new responsibilities with bigger operations and complex challenges. A fast learner, I thrive in fast-paced environments and have a proven record of developing high-functioning teams that operate under challenging and ever-changing circumstances. I am multilingual with fluency in Turkish, Farsi (Persian), Dari, Azeri, and English. I also possess extensive experience in dealing with different cultures and nationalities, with demonstrated skills in cross-cultural competency, equity, diversity and inclusion.

Overview

10
10
years of professional experience

Work History

Immigration Program Development Officer

Office Of Immigration And Multiculturalism
04.2024 - Current
  • Application Management: Handled review, analysis, and processing of applications for Newfoundland and Labrador PNP and AIP. Ensured rigorous adherence to program guidelines to maintain the highest standards of procedural fairness and integrity.
  • Client Support & Advisory: Delivered personalized support and expert immigration advice to clients, guiding applicants through the completion of necessary forms and processes. Managed case files from initial assessment through to the successful acquisition of permanent residency status.
  • Outreach & Promotion: Actively promoted Newfoundland and Labrador as a prime relocation destination in target markets.
  • Employer Support: Provided targeted assistance to employers using immigration programs, enhancing their understanding and engagement through one-on-one support and strategic outreach.
  • Integrity & Compliance: Applied forensic analysis and other integrity measures to uphold the reliability and credibility of immigration programs.

Senior Manager of Resettlement and Settlement

Association for New Canadians
05.2023 - 04.2024
  • Responsible for a team of 80 staff who provide resettlement and settlement services to newly arrived government-assisted refugees, including the arrival of Afghan refugees under special measures of the Immigration and Refugee Protection Act who arrived in Canada under federal government airlifts, providing case management, health, housing, and life skills services to over 1100 clients annually
  • Job duties include developing divisional standard operating procedures and policies, implementing a continuous improvement approach to data management, providing support to the Senior Management Team with reporting, assisting in the development and supervision of existing and new programs, supporting the financial management of the division, representing the organization in government, media and other spaces, and completing special projects and assignments as defined by the Senior Management Team.

Program Manager

Association for New Canadians
12.2021 - 05.2023
  • Responsible for a team of 35 staff who provide resettlement and settlement services to newly arrived government-assisted refugees, including the arrival of Afghan refugees under special measures of the Immigration and Refugee Protection Act who arrived in Canada under federal government airlifts, providing case management, health, housing, and life skills services to over 700 clients annually
  • Job duties include providing internal oversight of the Resettlement Assistance Program, ensuring compliance with program and agency policies and procedures, collaborating with team leads on workload distribution, proactively identifying program challenges and obtaining resolutions, ensuring proper documentation and service quality, overseeing data recording and reporting, maintaining active monitoring and statistics, developing partnerships with community agencies, recommending program growth, and staying current within the settlement sector.

Program Coordinator

Association for New Canadians
09.2020 - 12.2021
  • Provided overall coordination and support to the Settlement Services team, responsible for service delivery and staff supervision of a team of 10 staff who provide support to over 2000 newcomers in the St
  • John's Metro Area annually
  • Job duties included assisting staff in providing newcomers with settlement services and supports, providing application assistance to employer and newcomer applicants under the Atlantic Immigration Program, establishing connections for staff and newcomer clients with various referrals and supports, promoting programs and building relationships, determining the need for expanded services, preparing and submitting reports, coordinating program delivery goals, and representing the Association on committees and working groups.

Part-Time Fitness Advisor

Goodlife Fitness
07.2020 - 08.2021
  • Created a positive and non-judgmental environment to motivate and inspire members to meet their fitness goals, met members' needs, maintained a clean and member-focused club environment, handled member questions and concerns, shared knowledge of classes and services, and booked appointments.

Program Assistant

Association for New Canadians
07.2020 - 08.2020
  • Worked to support newcomers over age 65 in St
  • John's, Newfoundland, provided assistance to 35 to 50 clients, seniors' programs, and staff
  • Duties included developing educational resources for seniors, assisting in the development and delivery of digital programming, maintaining project statistics and records, and performing other duties as required.

Costumer Service Team Leader

Majid Al Futtaim Group
05.2017 - 07.2019
  • Worked closely with Marketing and Public Relations departments, reported on purchasing patterns of clients, kept VIP clients updated on limited edition merchandise availability.

Red Zone Specialist

Apple Inc.
04.2014 - 04.2017
  • Described products to customers, assisted customers in person and via telephone, provided an elevated customer experience, recommended and helped locate products, answered product questions.

Education

Bachelor of Science - Biolody

Memorial University of Newfoundland
St. John's, NL
09.2025

Bachelor of Science - Aeronautics

Emirates Aviation College
Dubai, U.A.E
09.2013

High School Diploma -

The Oxford School
Dubai, U.A.E
06.2008

Skills

  • Leadership Skills
  • Effective Time Management
  • Ability to Work in a Team
  • Ability to resolve conflict
  • Excellent communication skills
  • Monitoring and Evaluation
  • Research and analysis
  • Capacity Building
  • Relationship Building
  • Strategic Planning

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Turkish
Native or Bilingual
Azeri
Full Professional
Arabic
Professional Working
Dari
Full Professional

Extracurricular Activities

  • Building Access & Equity for Im/migrants & Refugees with In/Visible Disabilities, OCASI, 05/01/23 to 06/01/23
  • Certificate in Management, Gardiner Centre, MUN, St. John's, Canada, 11/01/22,
  • Present Indigenous Culture Diversity Training Program, First Light, 03/01/21
  • WorkplaceNL certification (COVID-19 work safe- best practices V1.1a), 11/01/20
  • Founder & Project Manager of "Warm Food, Warm Conversation", TakingITGlobal, St. John's, Canada, 07/01/20, "Warm Food, Warm Conversation" is a community impact project funded by #RisingYouth aimed at promoting the physical and psychological health of vulnerable people in St. John's.
  • Lead Technical Editor of 2Gether Youth For Youth by Youth Podcast Division, St. John's, St. John's, Canada, 04/01/20 to 03/01/21
  • Youth 2gether Mental Health Project Advisory Committe Board Member, Association for New Canadians, St. John's, Canada, 01/01/20, Present, Youth 2GETHER Mental Health Project works to raise the profile of youth mental health issues to help ensure the mental well-being of all young Canadians. Recommending an approach of identifying at-risk youth and intervening as early as possible, the Committee aimed to improve the lives of young people and foster their development into healthy, productive adults.

Hobbies and Interests

  • Photography
  • Swimming
  • Hiking

References

References available upon request

Timeline

Immigration Program Development Officer

Office Of Immigration And Multiculturalism
04.2024 - Current

Senior Manager of Resettlement and Settlement

Association for New Canadians
05.2023 - 04.2024

Program Manager

Association for New Canadians
12.2021 - 05.2023

Program Coordinator

Association for New Canadians
09.2020 - 12.2021

Part-Time Fitness Advisor

Goodlife Fitness
07.2020 - 08.2021

Program Assistant

Association for New Canadians
07.2020 - 08.2020

Costumer Service Team Leader

Majid Al Futtaim Group
05.2017 - 07.2019

Red Zone Specialist

Apple Inc.
04.2014 - 04.2017

Bachelor of Science - Biolody

Memorial University of Newfoundland

Bachelor of Science - Aeronautics

Emirates Aviation College

High School Diploma -

The Oxford School
RECEP ANTWONE ASLAN