Hetal Bhatt
Mississauga,Canada
Summary
Dedicated and motivated Academic and Immigration Advisor with 5 years of experience in higher education environments. Proven ability to enhance student success and retention through comprehensive advising and support services. Skilled in providing academic guidance, immigration advice, and facilitating student engagement. Immigration Advisor poised to leverage expertise in global education systems and immigration regulations to facilitate seamless international student admissions. Committed to enhancing institutional diversity and optimizing student integration strategies. Adept at navigating complex compliance landscapes and fostering international partnerships to advance educational excellence. Committed to diversity, equity, and inclusion principles, fostering an inclusive and supportive academic community.
Overview
14
14
years of professional experience
Work History
Counselling Head / Business Development Officer/Immigration Specialist
SHRIJI EDUCATION SERVICES
10.2022 - Current
- Completed and submitted monthly and yearly reports to support executive decision making.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and capitalized on business development opportunities, aligning with core business goals and strategic priorities.
- Collaborated with managers and cross-functional teams to scope and implement new business initiatives, considering growth, brand value, and risk factors.
- Developed marketing strategies, cross-selling, and joint business development activities.
- Established department for Permanent Residency and work permits in Canada, and formed collaborations with Canadian colleges and universities.
- Launched 2 franchises and secured new business collaborations within one year.
- Coordinated regional initiatives and led projects to drive operational excellence, including creating customized CRM.
- Provided exemplary customer service, supported stakeholder relations, and represented company at industry conferences and events.
- Managed diverse caseload as Regulated Canadian Immigration Consultant, specializing in various immigration applications and ensuring compliance with regulatory requirements.
Immigration Consultant and International Student Guide
YOUR IMMIGRATION COMPANY
10.2023 - 04.2024
- Offering comprehensive immigration consulting services to clients, which involve evaluating eligibility, crafting, and lodging applications, and offering guidance on immigration procedures and prerequisites
- Consultations with clients to gather essential information and documents required for immigration applications
- Ensuring accuracy and completeness by meticulously preparing and scrutinizing immigration forms and accompanying documents
- Maintaining meticulous client records and files in compliance with professional standards and confidentiality protocols
- Specializing in navigating complex and previously rejected cases involving Study permits, LMIA Work permits, Temporary Resident Visas, Caregiver and Home Support Worker applications, Visa extensions, spousal Open work permits, Spousal sponsorships, super visas, and more
- Engaging in effective communication with governmental bodies, legal professionals, and other relevant parties on behalf of clients
- Crafting and refining client submission letters to optimize outcomes
- Delivering exceptional customer service by promptly and professionally addressing Conducting client inquiries and concerns
- Keeping abreast of amendments in immigration laws and regulations to offer precise and timely advice to clients
- Demonstrating excellent written and oral communication abilities in English
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Exhibiting strong organizational aptitude, capable of managing multiple projects concurrently
- Demonstrating leadership prowess, both independently and within a team dynamic.
International Admissions Coordinator & Business Development Officer
CEGEP COLLEGE, HERMES GROUP OF COLLEGES
03.2019 - 10.2021
- Primary liaison for Study Group recruitment and partner agents
- One point contact for student retention, refund cases, handling student admission cancellation working, re-admission and successful completion of student study from college
- Evaluated 500+ international applications and enrollments per intake
- Engaged with 50-60 students for query resolution in person or online
- Communicated admissions requirements to recruitment teams and agents
- Provided accurate responses to inquiries from college/university admissions
- Maintained superior customer service with stakeholders and college partners
- Managed application data on student enrollment databases for internal MIS
- Collaborated with registrar office and Immigration department
- Actively participated in student education fairs, strengthening business relations
- Managed end-to-end admission process for international students, including guidance on program selection, pre-admission assessment, application requirements, visa processing, and collaboration with immigration consultants
- Collaborated with immigration consultant for compliance with Canadian laws
- Assisted associated RCIC in processing various immigration applications
- Specialized in study permits, extensions, work permits, and coop permits
- Conducted thorough reviews to address potential issues and reduce rejections
- Implemented effective strategies for overcoming challenges with rejected applications
- Coordinated communication on admission requirements with college partners
- Conducted information sessions and workshops on immigration policies for students
- Coached employees through day-to-day work and complex problems.
Center Head - Counseling, Coaching Head -4Centers
SHREEHARI IMMIGRATION & TRAVELS PRIVATE LTD.
03.2010 - 06.2019
- Lead recruitment to select highly qualified instructors
- Implement training programs for teaching effectiveness
- Ensure exceptional customer satisfaction in coaching services
- Address student and parent concerns promptly for positive experience
- Oversee day-to-day operations, troubleshoot challenges
- Engage with students and families, assess profiles, provide guidance
- Guide students through visa application process
- Represent center at education fairs, promote programs
- Establish performance metrics, conduct regular evaluations
- Contribute to strategic plans, identify growth opportunities
- Foster positive relationships with institutions and stakeholders
- Conduct regular IELTS and Spoken English Classes for advance English Learners and 6.5+ Band scorers, doubt solving, exam prep classes
Education
Regulated Canadian Immigration Consultant -
College of Immigration And Citizenship Consultants
CanadaCost and Management Accountant -
INDIAN INSTITUTE OF COST AND MANAGEMENT ACCOUNTING
IndiaMaster of Commerce (Accounting) -
Gujarat University
Bachelor of Commerce - Accounting And Finance
Gujarat University
Skills
- Client Consulting, Client acquisition
- Document Preparation, Compliance Management
- Conflict Resolution, Organizational Skills, Leadership
- Project Management
- Proficient in CRM
- Contract negotiation expertise, Relationship building and rapport
- Training and mentoring
- Social Media Marketing, Prospect targeting
- Innovation management
- Strategic Planning
Accomplishments
- Boosted student enrollment by 20% through targeted education fairs.
- Developed strategic partnerships, expanding market reach.
- Enhanced instructor performance through tailored training programs.
- Successfully led strategic initiatives resulting in growth in business revenue.
- Developed and implemented innovative coaching support tools, enhancing service quality.
- Received recognition for outstanding stakeholder relations and effective client engagement.
- Trained Cambridge University Press, British Council and IDP, IELTS trainer and English Language Trainer
- In-depth understanding of higher education and international student recruitment businesses.
- Exceptional project management skills with a focus on contractual perspectives.
- Proven ability to establish and maintain strong relationships with internal and external stakeholders.
- Outstanding written and verbal communication skills with diverse audiences.
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and CRM tools.
- Effective multitasking and willingness to travel as necessary.
- Business and Customer Relationship Management.
- Strong Product Knowledge. Staff Training. B2B Background
- IELTS (Academic): L 8.5, R 9, W 8.5, S 9
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Professional Working
Timeline
Immigration Consultant and International Student Guide
YOUR IMMIGRATION COMPANY
10.2023 - 04.2024
Counselling Head / Business Development Officer/Immigration Specialist
SHRIJI EDUCATION SERVICES
10.2022 - Current
International Admissions Coordinator & Business Development Officer
CEGEP COLLEGE, HERMES GROUP OF COLLEGES
03.2019 - 10.2021
Center Head - Counseling, Coaching Head -4Centers
SHREEHARI IMMIGRATION & TRAVELS PRIVATE LTD.
03.2010 - 06.2019
Regulated Canadian Immigration Consultant -
College of Immigration And Citizenship Consultants
Cost and Management Accountant -
INDIAN INSTITUTE OF COST AND MANAGEMENT ACCOUNTING
Master of Commerce (Accounting) -
Gujarat University
Bachelor of Commerce - Accounting And Finance
Gujarat University
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