Kathleen Shea
St. John's,Canada
Summary
Dynamic leader with expertise in staff training, supervision, and coaching. Possesses a broad knowledge base encompassing immigration, settlement, and psycho-social-economic needs of clients. Demonstrates proficiency in navigating government and community services. Proven track record of effective leadership, emphasizing team growth and success. Eager to leverage these skills to drive positive outcomes in a challenging and collaborative work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Immigration Program Development Officer
Government of Newfoundland and Labrador
02.2024 - Current
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Presented regular progress reports to senior leadership, keeping them informed of challenges and successes throughout the life cycle of each program.
- Fostered a collaborative work environment, promoting open communication and teamwork to ensure project success and efficient problemsolving.
Settlement Manager
The Association for New Canadians
09.2023 - 02.2024
- Successfully managed a team of 50 individuals, ensuring operational and organizational leadership to others
- Responsible for orienting clients and country conditions on a regular basis
- Oversaw the recruitment and settlement process with other resources
Settlement Coordinator
The Association for New Canadians
12.2021 - 09.2023
- Coordinated grant applications and resources through the development of funding sections
- Created funding proposals and documentation systems to maintain records of the different data
- Defined requirements in accordance with data records, analysis and reporting
Settlement Counsellor
The Association for New Canadians
05.2021 - 12.2021
- Partnered with local organizations to identify and address social and community services
- Facilitated educational workshops to support clients in understanding their rights and responsibilities
- Targeted needs assessment against clients' identified goals and funding standards
Postal Service Clerk
Shoppers Drug Mart
05.2015 - 12.2021
- Managed postal services and assisted customers with their inquiries and transactions
Child and Youth Care Worker
Blue Sky Family Care
06.2020 - 04.2021
- Programmed activities for youth integration, through direct service training
- Supervised and coordinated youth's activities with the staff to create a supportive environment
- Negotiated youth's understanding through written and verbal communication, and developmental goals
After school Program Leader
Achieva Educational Services
10.2019 - 04.2020
- Monitored children's activities and facilitated integration strategies to support their academic success
- Created engaging, educational activities for children to enhance their learning experience
Summer Program Counsellor
Easter Seals
04.2018 - 09.2019
- Supported individuals through the facilitation of activities designed to enhance their social skills
- Provided assistance to participants with disabilities in a variety of recreational activities
Education
Certificate - Criminology
Memorial University of Newfoundland
04-2021
Diploma - Police Studies
Memorial University of Newfoundland
04-2020
Bachelor of Arts - Psychology
Memorial University of Newfoundland
04-2020
Skills
- Training and Facilitation
- Problem-Solving
- Excellent Communication
- Conflict Resolution
- Coaching and Development
Certification
- Assisted Suicide Intervention Skills Training, 10/2019
- Therapeutic Crisis Intervention Training, 07/2020
- Teaching English as a Foreign Language, 06/ 2021
- Team Performance Training, 03/2023
- Conflict Management and Resolution Training, 04/2023
- The Critical Thinking Approach to Better Problem Solving Training, 03/2023
- The Role of the Supervisor, 03/2023
Volunteer Experience
- Eastern Health Science Centre, 2 years, Provided socialization with patients.
- Parkinson's Society, 4 months, Provided event support.
- The Gathering Place, 6 months, Provided social services to the homeless.
- The Association for New Canadians, 4 years, Assisted a newcomers with settlement and integration.
- Rugby and Rowing Head Coach, 5 years, Led youth and adults in sports, organized training sessions and managed the teams through competitions.
- The Alzheimer's Society, 1.5 years, Led a support group for those with diagnosed with Alzheimer's or dementia and their loved members.
- Humanitarian Aid Overseas, 3 trips, Traveled to Mexico and Costa Rica to provide volunteer work in needed areas of the communities.
- Kids Help Phone, current, Provided crisis intervention to youth and adults.
Timeline
Immigration Program Development Officer
Government of Newfoundland and Labrador
02.2024 - Current
Settlement Manager
The Association for New Canadians
09.2023 - 02.2024
Settlement Coordinator
The Association for New Canadians
12.2021 - 09.2023
Settlement Counsellor
The Association for New Canadians
05.2021 - 12.2021
Child and Youth Care Worker
Blue Sky Family Care
06.2020 - 04.2021
After school Program Leader
Achieva Educational Services
10.2019 - 04.2020
Summer Program Counsellor
Easter Seals
04.2018 - 09.2019
Postal Service Clerk
Shoppers Drug Mart
05.2015 - 12.2021
- Assisted Suicide Intervention Skills Training, 10/2019
- Therapeutic Crisis Intervention Training, 07/2020
- Teaching English as a Foreign Language, 06/ 2021
- Team Performance Training, 03/2023
- Conflict Management and Resolution Training, 04/2023
- The Critical Thinking Approach to Better Problem Solving Training, 03/2023
- The Role of the Supervisor, 03/2023
Certificate - Criminology
Memorial University of Newfoundland
Diploma - Police Studies
Memorial University of Newfoundland
Bachelor of Arts - Psychology
Memorial University of Newfoundland
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