RAYSSA ANTUNES RIBEIRO FRANCO
Montreal,Canada
Summary
An organized and highly-motivated individual with a Professional Scrum Master certification and experience in agile transformation, seeking new challenges. I am ready to leverage my time management, teamwork, and organizational skills to drive company growth. As a dynamic, proactive professional known for adaptability and quick problem-solving in fast-paced environments, I aim to bring these strengths to support agile initiatives and help achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Educator Assistant
Garderie Arc en Ciel
Montreal, QC
03.2024 - 10.2024
- Assisted teachers in preparing and organizing materials for classroom activities.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
Educator Assistant
Garderie Éducative Peek-a-boo
Montreal, QC
02.2023 - 03.2024
- Created a board to track the progress of tasks that needed to be completed during the day.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Collaborated with colleagues to share best practices in teaching methods.
Wealthy Clients Banking Consultant
Bradesco Bank
Belo Horizonte, MG - Brazil
03.2021 - 03.2022
- Implemented agile methodology to ensure the visibility of the branch goals and measure the team's progress to achieve it.
- Facilitate Scrum rituals and meetings.
- Ensured that the action items identified on Retro meetings were being taken care of.
- Analyzed customer data to identify areas of improvement for banking operations.
- Advised clients on investment options such as stocks, bonds, mutual funds., according to their risk tolerance levels.
- Maintained relationships with key stakeholders through regular communication.
- Generated leads through networking events, referrals and cold calling prospects.
- Conducted risk assessments for high-value transactions to prevent fraud and financial loss.
- Monitored economic trends to forecast impacts on banking operations and advise clients accordingly.
Personal Banking Consultant
Bradesco Bank
Belo Horizonte, MG - Brazil
03.2018 - 02.2021
- Identified opportunity of using agile methodology on a daily basis as a Banking Consultant.
- Implemented Planning, Review, and Retro rituals to accelerate and organize decisions and objectives.
- Provided advice and assistance to customers on financial planning, budgeting, investments, mortgages, loans, insurance and other banking services.
- Assisted customers with opening new accounts and applying for loans or credit cards.
- Evaluated loan applications based on creditworthiness criteria set by the bank.
- Identified opportunities for cross-selling of different products within existing client base.
Sales Consultant
Auto Forte Brasil
Belo Horizonte, MG - Brazil
02.2017 - 10.2017
- Identified areas of improvement within existing processes and procedures.
- Conducted market research to identify new business opportunities.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
Education
Professional Scrum Master I
Scrum.org
06-2022
Bachelor in Business Administration -
UNA University
12.2020
Administrative Technician -
Domingo Savio Institute
12.2016
Skills
- Detail and quality oriented
- Dynamic and proactive problem solving
- Strong ability to deliver fast solutions in challenging situations
- Risk Identification
- Scrum processes
- Meeting facilitation
Certification
- Professional Scrum Master (PSM) - Scrum.org (June 2022)
- Jira essentials - Bradesco Foundation (March 2021)
- Excel — Bradesco Foundation (October 2017)
- Professional Etiquette — Bradesco Foundation (February 2021)
- Business Communication — Bradesco Foundation (March 2020)
- Entrepreneurship and Innovation — Bradesco Foundation (April 2020)
Languages
Portuguese
Native/ Bilingual
Spanish
Native/ Bilingual
English
Professional
French
Professional
Timeline
Educator Assistant
Garderie Arc en Ciel
03.2024 - 10.2024
Educator Assistant
Garderie Éducative Peek-a-boo
02.2023 - 03.2024
Wealthy Clients Banking Consultant
Bradesco Bank
03.2021 - 03.2022
Personal Banking Consultant
Bradesco Bank
03.2018 - 02.2021
Sales Consultant
Auto Forte Brasil
02.2017 - 10.2017
- Professional Scrum Master (PSM) - Scrum.org (June 2022)
- Jira essentials - Bradesco Foundation (March 2021)
- Excel — Bradesco Foundation (October 2017)
- Professional Etiquette — Bradesco Foundation (February 2021)
- Business Communication — Bradesco Foundation (March 2020)
- Entrepreneurship and Innovation — Bradesco Foundation (April 2020)
Professional Scrum Master I
Scrum.org
Bachelor in Business Administration -
UNA University
Administrative Technician -
Domingo Savio Institute
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