RAYMUND PAPA
109 Clark Avenue,Ontario
Summary
A dedicated professional who is currently an experienced and dedicated individual in the healthcare setting as a personal support worker at the hospital and at the same time a supplies and maintenance responsible for a nursing facility . Has worked effectively with the resident's family and the healthcare team to achieve customized resident's experience for both hospital and nursing home setting . Has coordinated with the different departments in a nursing home for their maintenance requirements and supply needs. Have previous extensive experience in the areas of administrative work, logistics, supplies purchasing and procurement, data entry, project management, customer service and supervisory/management role working with both local and international suppliers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Healthcare Attendant
Unity Health Toronto
01.2022 - Current
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Assisted with patient transfer and ambulation and assistance with activities of daily living.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
- Streamlined workflow efficiency within the healthcare team through clear communication of responsibilities among colleagues during shift transitions or assignment changes.
Onsite Maintenance and Supplies Responsible
Erin Mills Lodge LTC
08.2023 - Current
- Responding to various maintenance requests concerning upkeep, electrical, sanitation, etc.
- Scheduling deliveries from suppliers with my manager and keeping an inventory and overview of maintenance tools and supplies
- Making recommendations and requests for new maintenance products and equipment as necessary
- Assisting with maintenance supplies ordering and procurement
- Receiving, putting away and inventory of various supplies of the nursing facility
- coordinating with different departments on their supplies needs and inventories
Personal Support Worker
Erin Mills Lodge LTC
07.2021 - 07.2023
- Working effectively with residents, their families, and health care team to achieve daily goals for residents
- Focus on care of dementia and patients with behaviors
- Assist in residents' activities of daily living
- Provide bedside and personal care to clients and help them move, bathe, groom and get dressed and undressed.
- Assisting nurses on change of sterile and non-sterile dressings and assisting in giving oral medications
- Help with light housekeeping - for example, do laundry, wash dishes and make beds.
- Assisted clients with daily living activities, promoting independence and wellbeing.
Senior Supervisor
Dana and Marek Hospitality, Tim Hortons
08.2020 - 09.2021
- Responsible with Tim Horton's store account ensuring that day to day operation is running smoothly as per assigned shift.
- Responsible in executing proper company expectation regarding sanitation, cleanliness, operation, sales, efficiency among other functions.
- Making sure that customer satisfaction is upheld so that sales expectation are met and exceeded.
- Duties also includes hiring and talent acquisition vital for company operation.
Supplies Purchaser
H&M Canada
11.2014 - 02.2017
- In charge of ordering of non-commercial goods by dealing with external and internal parties to secure cost effective ordering of items which are vital to company's operation in areas such as sales ( labels, stickers and signage), Store visual presentation ( windows and floors ) and also packaging materials of sold goods ( plastic and paper packaging ) ,facility materials at stores, warehouse equipment, operating materials and office and store furniture, etc. and inventory management
- Monitored and created inventory systems to insure smooth inventory control and flow from distribution centers to stores and vice versa
- Make purchase orders to appropriate suppliers working on right price quoting to optimize cost effective securing of materials for company.
- Preparing of RFQs to source out best pricing of products and service for company use In charge of budget analysis and budget planning for major supplies in company for Canadian operation.
- Coordinated with more or less five other departments to facilitate with any non- commercial needs of the company- with Marketing department for their marketing materials, with Visual department for their visual materials, displays and interior items, building department for their interior and construction material handling and storage, Security team for the items used to ensure proper security measures are in place such as the use of sensor tags for merchandise, barrier fences for crowd control, etc., and with the IT team of H&M among others.
- Other admin work such as data entry, report updating, receiving store calls/customer service and feedbacks from stores regarding deliveries and product concerns.
Logistics Specialist/Administrator
East Coast Canada, H&M Canada
08.2009 - 10.2014
- Preparing paper work for replenishment & allocation of garments routines done in a timely manner. Delivery of goods is ensured as well.
- Coordinating and consistently communicating with 3PL for implementation of existing procedures and new programs and assisting with warehouse inventory management and monitoring stock level
- Communicating within the store replenishment and allocation H&M community with regards to new processes, doing research and ways for right implementation.
- Working with Allocation and Stop Order Group of H&M to ensure that stores receive only high quality garments and products.
- Other admin Work such as data entry, report updating, fielding calls and feedbacks from stores regarding deliveries and product concerns and work on special projects as required.
Education
Associate of Science - Personal Support Worker
Sheridan College
Brampton, ON11.2021
Bachelor of Science - Business Administration
La Salle University
Ozamiz City03.2002
Skills
- Communication skills leading to amazing customer service experience and satisfaction
- Microsoft Office Proficiency ( Word, Excel, Powerpoint, Outlook etc )
- Project Management ( eg Supplies internal online ordering project roll out for H&M canada )
- Leadership
- Team player
- Skills certified ( First aid/BLS, WHMIS, food handling, health and safety etc )
- Compassionate and Empathetic
Accomplishments
- Graduated with a distinction of "With Honors" from Sheridan College for PSW certification 2021-2022 with a GPA of 3.7
- Worked effectively in communication with different clients and team members resulting to desired outcomes and achievement of goals in healthcare setting/Long term care setting
- Supervised a team of up to 17 staff members at one time in Tim Horton's
- Successfully collaborated with different team/departments to achieve different organizational goals/projects in H&M specializing in PROCUREMENT and LOGISTICS
- Managed a self owned Laundry business
Certification
1. Standard First aid training with CPR and BLS May 2021
2. Worker health and safety training from Ministry of Labour July 2021
3. GPA ( Gentle Persuasive Approaches) in Dementia Care Training June 2021
4. WHMIS Certification July 2021
5. Health and Safety Committee Part 1: Basic Certification Health and Safety Committee Part 2: Workplace-specific Hazard Training Occupational Safety group May 2013
6. Microsoft Excel 2007, 2010 Level 2 Certification CTC Train Canada April 2013
Timeline
Onsite Maintenance and Supplies Responsible
Erin Mills Lodge LTC
08.2023 - Current
Healthcare Attendant
Unity Health Toronto
01.2022 - Current
Personal Support Worker
Erin Mills Lodge LTC
07.2021 - 07.2023
Senior Supervisor
Dana and Marek Hospitality, Tim Hortons
08.2020 - 09.2021
Supplies Purchaser
H&M Canada
11.2014 - 02.2017
Logistics Specialist/Administrator
East Coast Canada, H&M Canada
08.2009 - 10.2014
Associate of Science - Personal Support Worker
Sheridan College
Bachelor of Science - Business Administration
La Salle University
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