Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kirkland Lum

Toronto,ON

Summary

Dynamic Operations Supervisor at St Joseph's Unity Health Toronto, recognized for enhancing team productivity through effective training and mentoring. Expert in operations management and performance monitoring, successfully implemented quality control systems that boosted customer satisfaction. Committed to fostering a positive work environment, significantly reducing employee turnover while driving continuous improvement initiatives.

Diligent Operations Supervisor/Leader Mechanical with solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.

Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance.

Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring. Diligent Supervisor with solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.

Overview

36
36
years of professional experience

Work History

Operations Supervisor/ Leader Mechanical

St Joseph's Unity Health Toronto
05.2004 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.

Education

Engineering Mechanics

Technical Standards & Safety Authority
Toronto, ON
01-1989

High School Diploma -

Toronto District School Board
Toronto
06-1988

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Employee development

Accomplishments

Over supervised Code Grey, Code Red and Code Brown Issues.

  • Supervised team of [28] staff members.
  • Achieved by completing goals with accuracy and efficiency.
  • Achieved goals through effectively helping with Codes and Dept communications.
  • Documented and resolved issue which led to completion of issues.
  • Collaborated with team of 25 or more in the development of Upgrade Projects for site.

Languages

English

Timeline

Operations Supervisor/ Leader Mechanical

St Joseph's Unity Health Toronto
05.2004 - Current

Engineering Mechanics

Technical Standards & Safety Authority

High School Diploma -

Toronto District School Board

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Kirkland Lum