RAQUEL SACRO
Inglewood
Summary
Highly organized Administrative Coordinator with strong experience supporting both clients and patients in healthcare and office settings. Skilled in managing front-office operations, coordinating appointments, maintaining accurate records, and ensuring compliance with organizational policies. Adept at handling sensitive patient information with confidentiality and professionalism, while delivering excellent customer service. Strong communicator who builds trust with patients, families, and staff, while effectively supporting daily administrative and clinical operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
ASWAD Partners Care Center
Manhattan Beach
10.2017 - Current
- Coordinated office activities to maintain efficient administrative workflows.
- Managed scheduling and meeting coordination for staff and external partners.
- Developed filing systems to enhance organized documentation access.
- Assisted in report and presentation preparation for management review meetings.
- Handled incoming communications, directing inquiries to appropriate personnel promptly.
- Supported onboarding processes by organizing training materials and orientation sessions.
- Maintained inventory of office supplies, ensuring timely replenishment.
- Collaborated with team members to streamline administrative procedures and enhance efficiency.
Personal Assistant to the Owner
Ghassemieh Family (First Credit Bank)
Los Angeles
01.2016 - 09.2017
- Organized daily schedules for the owner to optimize time management.
- Coordinated meetings and communications with clients and stakeholders.
- Managed correspondence, including emails and phone calls, for effective communication.
- Prepared documents and reports for presentations and meetings as needed.
- Maintained filing systems to ensure easy access to important information.
- Assisted in project management by tracking deadlines and deliverables.
- Conducted research on industry trends to support decision-making processes.
Senior Holiday Consultant
World Experience Travel & Tours
Manila
07.2013 - 12.2015
- Designed customized travel itineraries for clients based on preferences and budget.
- Coordinated logistics with hotels, airlines, and local guides for seamless travel experiences.
- Managed client communications to address inquiries and resolve issues promptly.
- Developed and maintained relationships with vendors to enhance service offerings.
- Led training sessions for junior consultants on booking systems and customer service standards.
- Conducted market research to identify emerging travel trends and client interests.
- Assisted in creating promotional materials to market travel packages effectively.
- Streamlined booking processes to improve efficiency and client satisfaction levels.
Business Development Executive
Emirates Airlines Holidays
Dubai
02.2006 - 02.2013
- Developed strategic partnerships with travel agencies and tourism boards.
- Collaborated with marketing teams to create promotional campaigns for holiday packages.
- Conducted market research to identify new business opportunities in travel services.
- Managed relationships with clients, ensuring satisfaction and repeat business growth.
- Coordinated logistics for holiday packages, including accommodations and transport arrangements.
- Analyzed customer feedback to refine service offerings and enhance guest experiences.
Education
MHA - Master of Healthcare Administrations
West Coast University
Anaheim, CA08-2025
Bachelor of Science - Business Administrations
Rizal Technological University
Mandaluyong, Philippines05-2003
Bachelor of Science - Business Administration And Management
Rizal State College
Angono, Rizal Philippines05-1999
Skills
- Project management
- Strategic planning
- Office administration
- Travel administration
- Managing office supply inventory
- Office equipment maintenance
- Operation recommendations
- Customer service
- Meeting planning
Affiliations
- Outside of work, I enjoy playing tennis, traveling to explore new cultures with my husband, and spending time with my pets. These activities keep me active, open-minded, and compassionate, which I carry into my professional life when working with clients and patients.
Certification
- Bachelors Degree Diploma
Languages
English
Professional
Filipino/Tagalog
Professional
Arabic
Limited
Timeline
Administrative Coordinator
ASWAD Partners Care Center
10.2017 - Current
Personal Assistant to the Owner
Ghassemieh Family (First Credit Bank)
01.2016 - 09.2017
Senior Holiday Consultant
World Experience Travel & Tours
07.2013 - 12.2015
Business Development Executive
Emirates Airlines Holidays
02.2006 - 02.2013
MHA - Master of Healthcare Administrations
West Coast University
Bachelor of Science - Business Administrations
Rizal Technological University
Bachelor of Science - Business Administration And Management
Rizal State College
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