Ranjodh Singh
Winnipeg,Canada
Summary
I am looking to work in an organization where I can use my experience to help the organization grow while also gaining valuable experience and new skills.
Overview
8
8
years of professional experience
Work History
SENIOR BANKING ADVISOR
RBC BANK CANADA
Winnipeg, Manitoba
01.2023 - Current
- Advise customer on bank services for their needs (e.g
- Personal deposit accounts, credit cards and loans)
- Manage customer bank accounts; open, close and oversee transactions
- Resolve issues with banking services and accounts
- Refer clients to in-house financial experts, as needed
- Present financial products and services to existing and prospective customers
- Reviewed credit applications for accuracy before submitting them for approval.
SENIOR PROCESS ASSOCIATE
COGNEESOL PVT LTD
09.2018 - 03.2022
- Accounts payable processing including matching POs with invoices, multi-item invoice entry, entry of checks
- Accounts receivable processing- apply customer payments against open invoices and entering receipts
- Preparation of month end schedules and simple reports
CUSTOMER RELATIONSHIP MANAGER
HDFC BANK
09.2016 - 10.2018
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Providing best customer service to the customers
Education
MASTER - BUSINESS ECONOMICS
PUNJABI UNIVERSITY
06.2015
BACHELOR OF COMMERCE -
PUNJABI UNIVERSITY
06.2013
Skills
- MANAGEMENT
- CALL CENTRE EXPERIENCE
- BUSINESS DEVELOPMENT
- SALES
- COMMUNICATION
- MARKETING
- LEADERSHIP
- MICROSOFT SUITE APPS
- FINANCIAL ADVISE
- KNOWLEDGE OF BANKING SERVICES
- PROBLEM SOLVING
- ATTENTION TO DETAIL
- DECISION-MAKING
- CUSTOMER SERVICE
Timeline
SENIOR BANKING ADVISOR
RBC BANK CANADA
01.2023 - Current
SENIOR PROCESS ASSOCIATE
COGNEESOL PVT LTD
09.2018 - 03.2022
CUSTOMER RELATIONSHIP MANAGER
HDFC BANK
09.2016 - 10.2018
MASTER - BUSINESS ECONOMICS
PUNJABI UNIVERSITY
BACHELOR OF COMMERCE -
PUNJABI UNIVERSITY
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