RAMANVEER SINGH
Brampton,Canada
Summary
Dynamic professional with a proven track record in sales development and financial consulting, notably at Shield Financial. Excelled in relationship building and expert customer relations, driving sales and refining financial strategies. Achieved significant improvements in client satisfaction and sales targets, leveraging both hard and soft skills to exceed employer expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Cars Galore Auto
Brampton, Ontario
10.2024 - Current
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Provided follow-up customer service after a car sale was completed.
- Analyzed market trends to determine competitive pricing strategies for vehicles on the lot.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Advised customers on financing options and warranties available for their purchase.
Financial Advisor
Shield Financial
Brampton, Canada
12.2021 - 09.2024
- Maintaining routine communication with clients to develop personal relationships.
- Reviewing and verifying clients' documents (NOAs, credit reports, assets, and pending debts).
- Developed financial plans and strategies tailored to clients' individual needs.
- Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
- Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
- Facilitated client meetings to discuss portfolio performance and suggest modifications as needed.
- Analyzed financial information, credit reports and appraisals to determine mortgage eligibility.
- Provided guidance on the selection of loan products best suited for clients' needs.
- Communicated effectively with clients regarding details of their loans and kept them informed about status of their applications.
- Performed regular follow-ups on loan applications in order to meet deadlines.
Sales Associate
Telus Mobility
Brampton, Canada
09.2018 - 11.2021
- Driving sales to meet and exceed targets by ensuring opportunities of cross-selling are utilized
- Developing and coaching team in delivering customer service while driving sales goals
- Cross-examining the submission of phone and internet orders by ensuring customer information is correctly inputted within the database
- Responsible for identifying areas of improvement and having meetings with the team to ensure issues are discussed and solutions are offered
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Campaign Manager
Liberal Party of Canada
Brampton, Canada
07.2014 - 11.2019
- Managing all youth volunteers, their tasks and the completion of them
- Assigning leaders to all potential voters to ensure a large turn out on voting day
- Managing and recording all inflow and outflow of paperwork
- Influencing contingency planning at future events by identifying weak areas of improvement and providing thorough feedback
- Developed and implemented comprehensive campaign strategies to maximize the impact of campaigns.
- Analyzed market trends and identified potential areas for growth in order to increase donations or support.
Sales Associate
Bell Canada
Brampton, Canada
09.2017 - 10.2018
- Exceptional customer service skills to create meaningful relationships with customers
- Contagious positive attitude, leadership and an ability to adapt to everyday changes
- Contacting existing and prospective customers by both phone calls and texts to drive personal and store sales goals
- Use customer relationship management software to record and track progress
Education
Bachelor of Arts - Criminal Justice and Criminology
Ryerson University
Toronto, Ontario04.2020
Ontario Secondary School Diploma -
Harold M. Brathwaite Secondary School
Mississauga, Ontario06.2016
Skills
- Processing loan applications
- Loan process advice
- Refinancing options
- Client confidentiality
- Price quote preparation
- Retail store operations
- Hospitality and accommodation
- Financial records oversight
- Fraud detection
- Sales development
- Relationship building
- Sales trends
- Funds distribution
- Financial consulting
- Expert in customer relations
- Flexible team player
- Sales operation
Certification
Omvic, Georgian College, Toronto, Ontario, 12/01/23
Hobbies and Interests
- Building networks both socially and professionally - was involved in clubs in University to promote a stronger Ryerson community.
- Maintaining an active lifestyle by creating healthy meal plans and working out.
- Playing soccer and coaching children the proper techniques of the sport.
References
References available upon request.
Timeline
Sales Associate
Cars Galore Auto
10.2024 - Current
Financial Advisor
Shield Financial
12.2021 - 09.2024
Sales Associate
Telus Mobility
09.2018 - 11.2021
Sales Associate
Bell Canada
09.2017 - 10.2018
Campaign Manager
Liberal Party of Canada
07.2014 - 11.2019
Omvic, Georgian College, Toronto, Ontario, 12/01/23
Bachelor of Arts - Criminal Justice and Criminology
Ryerson University
Ontario Secondary School Diploma -
Harold M. Brathwaite Secondary School
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