Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
References
Timeline
Generic

CHETAN SIDHU

Brampton,Canada

Summary

I am a hardworking, open-minded individual with a strong foundation in hands-on work, beginning my career at the age of 14. I excel in physical, task-oriented roles, where I can perform at my best through direct engagement. Known for my resilience and patience, especially in customer interactions, I bring a calm and steady approach to challenging situations without becoming easily overwhelmed. I am actively seeking opportunities to grow within a dynamic company, where I can contribute to shared success and continuously expand my skill set alongside the company's growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Service Manager

Cars Galore Auto
Brampton, ON
11.2024 - Current
  • Talking to customers when their cars are returned with issues and trying to resolve the issues as soon as possible, while keeping the customer satisfied with our service.
  • Pick up and drop off cars from various locations.
  • Finding parts, going to pick up parts when needed, and getting them imported if necessary.
  • Making calls to other dealers to stay updated on cars, and booking a service appointment according to the client's needs.
  • Getting updates on vehicles and coordinating with the customers.

Detailing

Ikon detailing
Brampton
06.2023 - Current
  • Interacting with customers and offering them different packages
  • Performing the interior and exterior detailing (both at home and mobile)
  • Picking and dropping vehicles off from one location to another (Apart of our service)
  • Providing Quotes on different cars depending on condition.

Service Concierge

Nissan
Brampton, ON
06.2023 - 01.2024
  • Greeted customers upon arrival, ensuring a welcoming and professional atmosphere.
  • Assisted customers with scheduling service appointments and directed them to appropriate departments.
  • Managed communication between the service department and clients, providing updates on vehicle service status.
  • Coordinated loaner vehicles for customers and handled vehicle pick-up and drop-off logistics.
  • Responded to inquiries regarding service offerings, estimated wait times, and additional vehicle needs.
  • Maintained cleanliness and organization in the reception area to enhance customer experience.
  • Enhanced customer satisfaction through responsive, clear, and friendly communication.
  • Ensured efficient service operations by coordinating with team members in service, sales, and management.
  • Aimed to streamline appointment scheduling and minimize customer wait times.
  • Assisted in resolving customer concerns and provided solutions aligned with Nissan's service standards.
  • Key Objectives

Mechanic

Valvoline Express Care
Bolton
02.2023 - 11.2023
  • Interact with customers and cashing them out
  • Performing oil changes on both upper and lower level
  • Performing tire change
  • Performing Tire Rotations
  • Performing Tire balancing
  • Changing both cabin and air filter.

Bakery

Upper Crust
North York
09.2020 - 01.2022
  • Repairing machines
  • If theirs loose bolts, I would go inspect it and tighten the bolts

Fast-Food

Guac Mexi Grill
Bolton
04.2020 - 12.2020
  • Talking to costumers
  • Handled all the cash and closing the shop
  • Would make food and assist manager whenever needed.
  • Whenever there was staff shortage I would go cover for their lane
  • Worked in a -20-freezer room and move pallets from in and out of the freezer
  • I know how to drive forklift.

Education

Secondary Diploma - High School

Humber view Secondary School
Ontario
06.2023

Criminology in Law

York University
North York

Skills

  • Multitask
  • Time Management
  • Hands on
  • Adaptability
  • Work well with others
  • Patience
  • Problem-Solving
  • Customer Service Orientation
  • Time management
  • Communication skills
  • Customer service

Certification

  • 05/2022, Red Cross (First Aid and CPR)
  • 06/2023, Forklift License (Counterbalance, Reach Truck, Walkie Rider, Order Picker)

Extracurricular Activities

09/2021, Present, SHSM, SHSM is an Extracurricular program offered at my school and it is where you can learn about cars and is a more hands on experience. There are different things I got to experience such as how to take service of a car such as oil change or tire swap. Also learned how to do break service and how to check for the car's history using vin numbers and how to order parts using the vin numbers.

References

Pari K 

Service Manager 416-294-3309

Tod

Owner Of Cars Galore Auto 416-407-0133

Timeline

Assistant Service Manager

Cars Galore Auto
11.2024 - Current

Detailing

Ikon detailing
06.2023 - Current

Service Concierge

Nissan
06.2023 - 01.2024

Mechanic

Valvoline Express Care
02.2023 - 11.2023

Bakery

Upper Crust
09.2020 - 01.2022

Fast-Food

Guac Mexi Grill
04.2020 - 12.2020

Secondary Diploma - High School

Humber view Secondary School

Criminology in Law

York University

Similar Profiles

CREATE PROFILE
CHETAN SIDHU