Ramanpreet Kaur Bhullar
Barrie,ON
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Dominos Pizza.
01.2023 - 12.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Makes schedule according to team member's availability as well as within the store' given labor percentage.
- Training new employees in the store.
- Responsible for keeping labor within the given percentage, low food cost and less wastage but not by compromising food quality.
Package Handler
Intelcom
09.2022 - 01.2023
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Assembling Loading, Filling Sorting, Sealing.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Labeled parcels accurately according to company guidelines.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Sales Advisor
Sport-chek
09.2022 - 01.2023
- Maintain store appearance, Ensuring that loss prevention policies are followed, Deliver exceptional customer experience to support your team in achieving performance targets, Ensuring price scan accuracy, Locate products on behalf of customers.
- Demonstrated product features and benefits to potential customers.
- Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
- Created presentations demonstrating the value proposition of products and services.
Collection Agent
Bill Goslings
08.2022 - 12.2022
- Managing incoming and outgoing calls over our VOIP softphone network communication (via phone, email, and chat) and written skills, Demonstrated ability to data entry and computer keyboard.
- Ability to work in a fast pace, Office administrative services, including photocopying, filing preparing correspondence, and communicating with clients via email, phone, and in person.
- Managing and maintaining daily, weekly, and monthly goals, Taking direction on call reviews and implementing tips provided, Updating vital information on all first contacts, Following the National Recovery Corp process on all files.
- Following all ministry guidelines, Desire to move forward to learn from and apply information in scripting and training provided, as well as absorbing tips and tricks from the call center environment
- Negotiated with customers regarding repayment plans, settlement offers, and other arrangements as needed.
- Processed payments received from customers by check, money order, or electronic transfer.
Assistant Manager
Dominos Pizza
12.2018 - 04.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
Cashier
Circle K
01.2017 - 12.2018
- Excellent Customer Service,
- Upselling products to increase sales and clear mystery shoppers 100%.
- Maintain cash, Stocking shelves, and keep them dust-free.
- Organize store and order core marks and other companies' products.
Front Desk Agent
Red Apple Hotel
05.2015 - 10.2016
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Answered phones, responded to inquiries, and took messages.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
Education
PSW (PERSONAL SUPPORT WORKER) -
Georgian College
PRE -HEALTH -
Georgian College
Skills
- Proficiency in MS Word, Excel, Power Point, and Outlook
- Problem Solving
- Customer Service
- Strong organizational
- Quality Management
- Customer Relationship Management
- Service Quality Improvement
- Financial Administration
- Schedule Management
- Data Management
- Coaching and mentoring
- Budget development
Certification
Dispatch Training Certificate
CPR-First Aid
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
General Manager
Dominos Pizza.
01.2023 - 12.2023
Package Handler
Intelcom
09.2022 - 01.2023
Sales Advisor
Sport-chek
09.2022 - 01.2023
Collection Agent
Bill Goslings
08.2022 - 12.2022
Assistant Manager
Dominos Pizza
12.2018 - 04.2022
Cashier
Circle K
01.2017 - 12.2018
Front Desk Agent
Red Apple Hotel
05.2015 - 10.2016
PSW (PERSONAL SUPPORT WORKER) -
Georgian College
PRE -HEALTH -
Georgian College