Experienced administrative assistant with training in a wide range of office administration tasks. Proven ability to work independently, handle multiple projects and meet tight deadlines.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Arrow Immigration Inc.
Edmonton, AB
02.2021 - Current
Assisting Immigration Consultant with preparing immigration documents.
Following up for clients documents and tracking application status.
Tracked and submitted employee timesheets to prepare for payroll processing.
Prepared shipping packages by printing packing labels and verifying details.
Developed and continuously improved digital filing and document management protocols.
Write email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
Documented and took note of staff vacation time, sick days and personal days to monitor attendance records.
Invoice and documentation of client's payments.
Answered phones to direct callers, schedule appointments and provide general office information.
Education
Bachelor of Laws(LLB) - Law
University of London
Online Education
05-2025
Financial Management - Accounting And Finance
CDI College
Montreal, QC
Skills
Strong Organizational Skills
Microsoft Office Suite
Multitasking and Time Management
Professional and Courteous
Judgment and Decision Making
Problem Solving and Strategic Thinking
Attention to detail
Accomplishments
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.
Increased office organization by developing more efficient filing system and customer database protocols.
Reporting - Maintained status reports to provide employer with updated information for new immigration updates.
Access Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with CommissionairesAccess Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with Commissionaires
Detention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention CentreDetention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention Centre