Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AdministrativeAssistant

AYNUR MAMMADOVA

Toronto,ON

Summary


A highly-motivated employee with a desire to take on new challenges. Strong worth ethic adaptability, and exceptional interpersonal skills. Adept at working effectively unsurprised and quickly mastering new skills Hardworking and focused Administrative professional offering excellent communication, planning, and prioritization skills demonstrated through 28 years of performance.

To advance my career, I'm seeking a position as an account payable representative.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

"Cardiomatters Diagnostics"
09.2020 - 04.2021
  • Provide patients, family members, and visitors with great customer service
  • Greet patients and guests in a warm, respectful, and courteous way
  • Upon a patient's arrival at the clinic, confirm any necessary demographic data and the validity of their health cards
  • Verify the information needed from clients and referral sources before scheduling appointments
  • Using the electronic patient record system, schedule patient appointments and arrange any necessary tests or treatments
  • Interact with patients, medical professionals, and technicians
  • Let the right people know about your scheduled visits (referring physician, patients, family members)
  • Respond to calls about the clinic and route them to the proper staff members
  • Rebook appointments and follow up on "no-shows."
  • Obtaining and processing invoices for payment
  • Create daily patient records for doctors
  • Inform the patient of the necessary test or visit information and any additional preparation guidelines
  • Keep an eye on clinic scheduling to make sure all available appointments are taken
  • Call patients to remind them of their appointments
  • Control doctor cancellations
  • Work with the team to make sure that everyone is informed and kept up to date
  • Mentor and oversee new hires
  • Hand out and gather patient surveys or other paperwork
  • Check patients out of the clinic as needed, planning for testing and follow-up visits.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.

Office Manager

"Greenline" Air duct cleaning and dryer vent cleaning
02.2020 - 08.2020
  • Work with the team in and ensure that team members are informed and updated
  • Train and supervise new employees
  • Greeted patients and visitors to the practice
  • Sorted and distributed incoming faxes, letters, and emails for office distribution
  • Provided financial support by preparing invoices and estimates for projects
  • Procured and organized project documents, reports,
  • Composed, edited, and typed complex memos and reports with job-related software
  • Conferred with project personnel to identify and resolve problems
  • Gathered and securely stored insurance files
  • Accurately maintained and filed clients’ records
  • Collected payments and submitted invoices documentation.
  • Maintained computer and physical filing systems.

Private Teacher

09.2018 - 01.2020
  • Private lessons in Russian and Farsi were given to children of Russian and Persian families
  • Evaluated students monthly and adjusted lessons accordingly to incorporate improvements
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques
  • Used videos, lectures, and moderated discussions to engage students during class
  • Prepared and graded subject tests for students
  • Differentiated instruction according to student skill level
  • Tutored students requiring extra help and gave additional practice work to help improve conceptual understanding
  • Created lesson plans and choose supporting materials to promote positive learning experiences.

Senior Executive of Chargeback Division

Azericard” Processing Center
02.2011 - 06.2018
  • Department
  • Analysing fraud opérations
  • Assisting and Contacting the Banks
  • Resolving transaction problems and dispute transactions
  • Provide management and assessment of Risk processes, strategies, and controls coming retrievals, chargebacks, and ressentiment
  • Respond to chargebacks, representments, PreAbitration & PreCompliance as quickly as possible
  • Preparing reports
  • Analysis and settling of Invoices, Debit & Credit Notes, and financial documents.

Senior Executive

"Azericard” Processing Center
08.2010 - 02.2011
  • Resolved all problems connected with cardholders’ transactions
  • Assisting card orders with the issues of internet and mobile banking
  • Assisting with merchandise on how to operate pos terminals machines
  • Ensuring that all types of bank transactions are explained to the cardholders
  • Developed effective business strategies to capitalize on emerging market trends.
  • Streamlined operations to maximize business efficiency and profits.

Education

Diploma - Business Administration

Anderson College
03.2022

Master’s degree - Interpreter

Azerbaijan State University
06.1996

Skills

  • Windows MS Office [Word, (Excel 2(It covers formulas and function techniques, advanced formatting and charting features and pivoting data using Pivot Tables), PowerPoint, Access, Project)]
  • Internet Explorer
  • Banking Software Program
  • Outlook Express
  • Knowledge of accounting principles
  • Excellent customer service and problem-solving skills
  • Strong Organizational Skills
  • Honesty & Integrity
  • Positive, Proactive Attitude
  • Willing to Work
  • Using Down Time Productively
  • Problem Solving
  • Oral and Verbal Communication Skills
  • Database and Client Management Systems
  • Multitasking and Time Management
  • Administrative Procedures
  • Ability to work in harmony with co-workers
  • Excellent organizational and time management skills
  • Ability to work in a fast-paced dynamic environment
  • Ability to work independently with minimal supervision in a team environment
  • Farsi, and Turkish languages
  • Punctuality and an excellent attendance record

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant

"Cardiomatters Diagnostics"
09.2020 - 04.2021

Office Manager

"Greenline" Air duct cleaning and dryer vent cleaning
02.2020 - 08.2020

Private Teacher

09.2018 - 01.2020

Senior Executive of Chargeback Division

Azericard” Processing Center
02.2011 - 06.2018

Senior Executive

"Azericard” Processing Center
08.2010 - 02.2011

Diploma - Business Administration

Anderson College

Master’s degree - Interpreter

Azerbaijan State University

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AYNUR MAMMADOVA