Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAMANDEEP SINGH DHILLON

Calgary,Canada

Summary

With over two years of professional experience in the food service and delivery industries, I bring a proven track record of leadership and excellence to the table. As a Food Supervisor at Fatburger in Calgary, Canada, I have successfully overseen daily operations, ensuring optimal staffing, inventory management, and adherence to sanitation standards. My role also involves comprehensive staff training to maintain service excellence and compliance with franchise standards. Prior to this, as a Delivery Driver at New Country Appliances in Surrey, BC, Canada, I honed my skills in timely and efficient delivery of large appliances while providing exceptional customer service. Proficient in tools such as Excel and Microsoft Word, coupled with strong communication and problem-solving abilities, I am equipped to contribute effectively to any team or organization.

Overview

7
7
years of professional experience

Work History

Food Supervisor

Fatburger
10.2021 - Current


  • Demonstrated leadership in managing a team, optimizing staffing and controlling costs.
  • Provided comprehensive training and conducted performance evaluations.
  • Ensured compliance with health, safety, and sanitation regulations.
  • Managed inventory and minimized waste to control food costs.
  • Facilitated communication between staff for efficient operations.
  • Resolved customer complaints promptly, enhancing guest experience.
  • Collaborated with management to increase sales and profitability.

Delivery driver

New Country Appliances
10.2019 - 01.2021
  • Responsible for timely delivery of heavy and precious appliances.
  • Ensured safe handling and transportation of large appliances during delivery.
  • Verified delivery addresses and communicated effectively with customers regarding delivery times.
  • Maintained cleanliness and organization of delivery vehicle.
  • Provided excellent customer service, including assisting with appliance placement and addressing customer concerns.
  • Adhered to traffic laws and safety regulations while driving and delivering appliances.
  • Collaborated with team members to efficiently load and unload appliances for delivery routes.
  • Reported any delivery issues or vehicle maintenance needs to management promptly.
  • Demonstrated reliability and professionalism in representing the company during customer interactions.

Administrative Assistant

Hardyal Properties
04.2017 - 06.2017
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Diploma in Business Management -

IEC University
Himachal Pradesh, India
08.2018

Commerce -

DAV School Ludhiana
Ludhiana, India
12.2017

Skills

  • Menu Planning
  • Ordering Supplies
  • Customer Service
  • Time Management
  • Clean Driving Record
  • Recipe Improvement
  • Food presentation
  • Scheduling Staff
  • Waste Reduction
  • Nutrition knowledge
  • Commercial driving
  • Cargo Handling
  • Quality Assurance
  • Equipment Operation

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Food Supervisor

Fatburger
10.2021 - Current

Delivery driver

New Country Appliances
10.2019 - 01.2021

Administrative Assistant

Hardyal Properties
04.2017 - 06.2017

Diploma in Business Management -

IEC University

Commerce -

DAV School Ludhiana
RAMANDEEP SINGH DHILLON