Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
Child Care Educator
Cancare
06.2022 - Current
Enhanced child development by implementing play-based learning activities and age-appropriate educational materials.
Maintained a safe, clean, and nurturing classroom environment to foster healthy development of young minds.
Continuously updated personal knowledge of early childhood education trends through participation in professional development workshops, conferences, and online courses relevant to the field of practice.
Empowered children to take pride in their achievements by celebrating successes both big and small during daily activities and group discussions.
Managed daily routines efficiently, ensuring a well-structured environment for optimal child care provision.
Improved communication skills among children by encouraging group projects and peer interactions.
Crew Member
McDonald’s
04.2018 - 03.2023
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Crew Member
A&W
07.2020 - 09.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Education
Child Care Provider - Early Learning And Child Care
Ashworth College
Online
05.2020
Hospital Unit Clerk - Health
Bowvalley
Downtown
04.2019
Health And Human Services Management - Health
Bow Valley
Downtown
09.2018
Alberta Basic Security Training - Security Services
Canadian Academy of Guard Training
Online
08.2018
Skills
Team motivation
Staff Leadership
Staff Supervision
Operational Efficiency
Timeline
Swing Manager
McDonald’s
04.2023 - Current
Child Care Educator
Cancare
06.2022 - Current
Crew Member
A&W
07.2020 - 09.2021
Crew Member
McDonald’s
04.2018 - 03.2023
Child Care Provider - Early Learning And Child Care
Ashworth College
Hospital Unit Clerk - Health
Bowvalley
Health And Human Services Management - Health
Bow Valley
Alberta Basic Security Training - Security Services