Pragon Vashal
Tracadie,NB
Summary
Dynamic leader with proven expertise in operational efficiency and staff leadership, honed at McDonald's Restaurant. Excelled in enhancing guest experiences and streamlining service processes, demonstrating exceptional critical thinking and adaptability. Skilled in safety control and money handling, consistently prioritizing team motivation and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Swing Manager
McDonald's Restaurant
07.2021 - Current
- Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
- Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
- Limited portion sizes and used garnishes to control food costs.
- Streamlined order processing for faster service times, contributing to positive customer feedback.
Security Guard
Regal Security
09.2020 - 06.2021
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Security Guard
GardaWorld Security
10.2020 - 05.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Diploma - Computer Networking
St. Clair College of Applied Arts And Technology
Windsor, ON09.2020
Skills
- Fast Learner
- Team motivation
- Staff leadership
- Staff supervision
- Operational efficiency
- Health and safety
- Safety control
- Money handling
- Anticipating problems
- Teamwork
- Customer service
- Time management
- Multitasking
- Critical thinking
- Active listening
- Adaptability and flexibility
- Cash handling
- Self motivation
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Swing Manager
McDonald's Restaurant
07.2021 - Current
Security Guard
GardaWorld Security
10.2020 - 05.2021
Security Guard
Regal Security
09.2020 - 06.2021
Diploma - Computer Networking
St. Clair College of Applied Arts And Technology
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