Committed and hardworking at McDonald's as a swing manager with 8 years of experience directing food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
6
6
years of professional experience
Work History
SWING MANAGER
Mcdonalds
01.2020 - Current
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Implemented effective inventory control systems to reduce food spoilage and waste.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Chippawa Creek at Bella Care Residence
Niagara College
07.2025 - 08.2025
Skilled at working independently and collaboratively in a team environment.
Developed strong organizational and communication skills through coursework and volunteer activities.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Self-motivated, with a strong sense of personal responsibility.
Education
Certificate - Personal Support Worker
Niagara College
Welland
10-2025
Business sales and marketing
NIAGARA COLLEGE
01.2023
ONTARIO SECONDARY SCHOOL DIPLOMA - undefined
Lakeshore Catholic School
01.2021
Skills
Interpersonal
Leadership
Exceptional communication
Remedy Conflict
Minimal Scheduling
Collaborate, comply with vendors and management, effectively
Team Management Team Building
Amazing computer skills
Team motivation
Delegation
Menu development
Promotional planning
HIGHLIGHTS OF SKILLS
Exceptional interpersonal and customer service skills, precise accurate organizational skills, ability to work within different professional settings.
Works well under extreme pressure while utilizing multi-tasking skills
Diverse experience in customer service and medical environments
Resourceful problem-solving skills to navigate difficult situations
Prides oneself on always continuing learning
Diligent, Innovative, flexible
6+ years of customer service
RELEVANT EXPERIENCE
Exceptional time management
Ability to work under pressure
Outgoing, interpersonal skills to address issues and build a positive work environment
Documenting, data, high degree of attention to detail