Summary
Overview
Work History
Education
Skills
Availability
Volunteer Experience
Timeline
Generic

Pawanjot Sidhu

Calgary,AB

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

7
7
years of professional experience

Work History

SWING MANAGER

Mc Donald’s
Calgary
04.2022 - Current
  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff
  • Train staff in job duties
  • Estimate and order ingredients and supplies
  • Handle accountability for cashier area, credit card transactions, and performed additional responsibilities.

ADMINISTRATIVE ASSISTANT

Pro Tax block Corp.
Calgary
09.2022 - 01.2023
  • Proficiently handled incoming phone calls and responded to emails promptly
  • Managed inquiries, provided information, and ensured a positive customer service experience
  • Assisted in financial tasks, including processing payments and assembling tax returns
  • Conducted data entry for financial statements, maintaining accuracy and confidentiality
  • Managed daily bookkeeping activities, ensuring accurate and up-to-date records for all clients
  • Implemented organized systems for efficient data retrieval and reporting
  • Executed online processes with the Canada Revenue Agency (CRA) to facilitate seamless transactions
  • Maintained compliance with CRA regulations and guidelines.

MEMBER SERVICE REPRESENTATIVE

Sunova Credit Union
Halifax
03.2020 - 08.2022
  • Processed daily transactions, including cash/cheque deposits and night deposits
  • Balanced cash drawer daily, prepared related documentation, and maintained cash drawer
  • Closed accounts following established procedures and performed ATM balancing
  • Greeted members, addressed inquiries related to their banking needs, and conducted account audits
  • Handled business accounts and promoted organizational products and services.

ASSISTANT MANAGER

7-Eleven
Vancouver
11.2018 - 03.2020
  • Managed office administration tasks, including daily paperwork and inventory management
  • Conducted accounting tasks such as counting daily cash drops and making deposits
  • Opened the store, ensured accurate daily counts, and assisted customers in person and via phone
  • Held accountability for cashier area, credit card transactions, and performed additional responsibilities.

SALES REPRESENTATIVE

TELUS Technical Services
Vancouver
03.2017 - 10.2018
  • Sold products and addressed customer needs, performing cost-benefit analyses
  • Maintained positive business relationships to ensure future sales.

Education

ACCOUNTING DIPLOMA -

Douglas College
08.2019

PSYCHOLOGY HONORS CERTIFICATION -

GGDSD College
03.2016

COMMERCE -

H.M.V. Collegiate
03.2015

Skills

  • Communication and Interpersonal Skills: Strong verbal and written communication skills Effective in conveying information and ideas to diverse audiences
  • Organizational and Time Management: Proven ability to organize tasks efficiently Excellent time management and multitasking skills
  • Positive Attitude and Customer Service: Consistently maintain a positive attitude Enjoy helping customers and ensuring their satisfaction
  • Independence and Initiative: Capable of working independently with minimal supervision Demonstrate initiative and resourcefulness in problem-solving
  • Relationship Building: Establish and maintain positive relationships with clients, co-workers, and management
  • Computer Proficiency: Basic knowledge of Microsoft applications: MS Word, MS Excel, and PowerPoint Familiarity with Networking and Visual Basics
  • Staff Supervision
  • Sales Support

Availability

Flexible availability, capable of working anytime as required.

Volunteer Experience

DOUGLAS STUDENT UNION (DSU), Developed problem-solving skills in diverse group settings. Established strong interpersonal skills while communicating with staff and students. Acquired data entry skills through college activities.

Timeline

ADMINISTRATIVE ASSISTANT

Pro Tax block Corp.
09.2022 - 01.2023

SWING MANAGER

Mc Donald’s
04.2022 - Current

MEMBER SERVICE REPRESENTATIVE

Sunova Credit Union
03.2020 - 08.2022

ASSISTANT MANAGER

7-Eleven
11.2018 - 03.2020

SALES REPRESENTATIVE

TELUS Technical Services
03.2017 - 10.2018

ACCOUNTING DIPLOMA -

Douglas College

PSYCHOLOGY HONORS CERTIFICATION -

GGDSD College

COMMERCE -

H.M.V. Collegiate

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Pawanjot Sidhu