Rajneet Kaur
Kamloops,BC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales and Service Representative
CWB Bank
04.2024 - Current
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
Manager
Subway
09.2021 - 04.2024
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Supervisor
Dairy Queen Grill & Chill
04.2019 - 09.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Associate Of Arts - Arts And Sciences
Capilano University
04.2021
Skills
- Staff Development
- Marketing
- Policy Implementation
- Contract Management
- Verbal and Written Communication
- Time Management
- Team Leadership
- Staff Training and Development
- Conflict Resolution
Languages
English
Elementary
Certification
Food safety
Timeline
Sales and Service Representative
CWB Bank
04.2024 - Current
Manager
Subway
09.2021 - 04.2024
Supervisor
Dairy Queen Grill & Chill
04.2019 - 09.2021
Associate Of Arts - Arts And Sciences
Capilano University
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