Rajdeep Kaur
Brampton,ON
Summary
- Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join a renewable energy company in the position of Dispatcher.
- Excellent administrative skills in both PC and Mac environment: MS Office-Word,Excel,Power-Point.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Trucking Dispatcher
Rai Trucking Dispatch & Freight Brokerage
08.2023 - Current
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Performed data entry into internal databases for all dispatched orders.
- Prepare documents such as Bill of Lading, menifests as required by law.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Office Administrative Assistant
Kuehne +Nagel Ltd. (Lexmark)
01.2022 - Current
- Follow standard procedures for receiving and directing calls.
- Greet people coming into the office and direct them appropriately and provide general information.
- Respond emails regarding status of delivery of orders and convey the information to supervisor about customer enquiries.
- Experience with RF Scanner.
- Creating the labels and confirming the shipping of the orders to Purolator and LTL.
- Prepare Shipping documents such as packing slip, Labels and Bill of Lading and maintain the record in MS excel and MS word as per requirement.
- Schedule appointments and shipping dates using MS Outlook.
- Prepare files and maintain the filing system.
- Send order emails and receive distributed mail.
Restaurant Supervisor (Customer Service)
Bar Burrito
01.2020 - 01.2021
- Overall supervision of restaurant operations to ensure smooth workflow and timely order preparation in compliance with health and safety regulations.
- Consistently completed work within established deadlines.
- Ensure safe working conditions of food preparation equipment and ensure safe working environment complaints when required.
- Provided a high level of customer service to diverse groups of people; answered customer inquiries regarding food
- Training new hire for exceeding client’s satisfaction and managing service team.
- Preparing, prepping, cooking, packaging and presenting high quality food accurately for guest’s expectations on every visit.
- Calculate total payments received during a time period and reconcile this information with the total recorded sales.
- At the end of each shift, balanced the cash draw.
Education
Human Resource Management - Business Management
Canadore College of Applied Arts And Technology
Brampton, ON04.2021
Project Management & Information Technology - Business Management
Canadore College of Applied Arts And Technology
Brampton, ON08.2020
Bachelor of Science - Computer Science & Engineering
Punjab Technical University
Punjab, India05.2019
Skills
- Professional Relationships
- Quality Assurance
- Active Listening
- Team Collaboration
- Leadership Skills
- Good oral and written communication skills
Highlight Of Qualifications
- Two solid years of experience providing exceptional customer service to diverse groups of people.
- Business Administration- Project Management and Human resource management diploma.
- Experience handling large volumes of cash/money; managed all daily debit and credit transactions.
- Proven ability to quickly count and tally large numbers, correct entries, and post to records.
- Excellent Organizational skills and Communication skills.
- Highly detailed oriented when completing tasks.
Languages
English
Hindi
Punjabi
Certification
- Freight broker dispatch training certificate , Rai Dispatch Training (2023)
- Food Handling Certificate (2021)
- WHMIS training(2020)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Trucking Dispatcher
Rai Trucking Dispatch & Freight Brokerage
08.2023 - Current
Office Administrative Assistant
Kuehne +Nagel Ltd. (Lexmark)
01.2022 - Current
Restaurant Supervisor (Customer Service)
Bar Burrito
01.2020 - 01.2021
Human Resource Management - Business Management
Canadore College of Applied Arts And Technology
Project Management & Information Technology - Business Management
Canadore College of Applied Arts And Technology
Bachelor of Science - Computer Science & Engineering
Punjab Technical University
- Freight broker dispatch training certificate , Rai Dispatch Training (2023)
- Food Handling Certificate (2021)
- WHMIS training(2020)
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