Jagdeep Kaur
Brampton,ON
Summary
Highly organized and detail-oriented Data Entry and also Truck Dispatching with more than 1 years experience supplying thorough, organized administrative support to 2 senior executives. Patient and empathetic Dispatcher with extensive background in conflict resolution and customer care. Desires a criticalrole in a growing company.Results-oriented data entry professional with 1 years managing clerical, communication and project management tasks in corporate environments.Productive Dispatch Data Entry driven to accomplish data entry tasks on time or ahead of schedule.
Organized and efficient Dispatcher highly skilled in office administration, data organization, proofreading, database management and word processing.
Overview
1
1
year of professional experience
Work History
Trucking Dispatcher
Boeing Trucking Inc.
Caledon, ON
04.2022 - 05.2023
- Dispatched for same-day pick ups.
- Translated business needs and priorities into actionable logistics strategies.
- Successfully avoided time delivery delays by carefully planning best routes.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Implemented technicians' notes into computer system during and after each service call.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Created delivery routes and optimized plans for traffic, road conditions and other factors.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Received new orders, prepared documentation and assigned personnel.
Education
Bachelor Of Business Administration - Business Accountancy
Yorkville University
North York04.2022
Trucking Diapatch And Load Brokerage - Dispatch
Rai Dispatch Training Inc.
Brampton, ON03.2022
Skills
- Database management
- Dependable and reliable
- Creative problem solver
- Exceptional communication skills
- Quick learner
- Professional phone etiquette
- Excellent communication skills
- Customer service-oriented
- Accurate and detailed
- Pleasant demeanor
- Business Presentations
- Recordkeeping Requirements
- Driver Communications
- Freight Forwarding
- Operational Efficiency
- Work Order Entry
- Quality Assurance
- Tracking Tasks
- Professional Relationships
- Team Collaboration
- Trucking Dispatching
- Issue Resolution
- Customer Service Standards
- Dispatch of Drivers
- Dispatching Procedures
- Local Area Knowledge
- Operational Procedures
- Over the Road Trucking
- Vehicle Dispatch
- Warehousing Environments
- Paperwork and Documentation
- Interdepartmental Communication
- Transportation Management
- Staff Development
- Route Planning
- Dispatcher Monitoring
- Logistical Operations
- Written and Oral Communications
- Speech Clarity
- Service Dispatching
- Billing Statements
- Loading Merchandise
- Work Personnel Advisement
Timeline
Trucking Dispatcher
Boeing Trucking Inc.
04.2022 - 05.2023
Bachelor Of Business Administration - Business Accountancy
Yorkville University
Trucking Diapatch And Load Brokerage - Dispatch
Rai Dispatch Training Inc.
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