Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAJBIR SINGH RANDHAWA

Delta,CA

Summary

Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction and team productivity through innovative strategies and effective communication. Skilled in MS Office and demonstrating strong leadership qualities, I excel in solving complex problems and boosting sales. Achieved consistent customer engagement by leveraging analytical skills and a flexible approach to anticipate needs.

Overview

7
7
years of professional experience

Work History

OMNI Associate

Walmart
04.2022 - Current
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Supervisor

Shell Gas Station
05.2019 - 09.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Sales Associate

Petro Canada
08.2018 - 04.2019
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Petro Canada
08.2017 - 11.2017
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Business Administration - Accounting

UFV
Abbotsford, Canada
08.2025

General Studies Diploma - Major in Computer Science.

UFV
Abbotsford, Canada
04.2019

12 Grade - Non- Medical

Apeejay School - Mahavir Marg
Jalandhar, India
05.2016

Skills

  • Time Management
  • Complex Problem-Solving
  • MS Office
  • Leadership Qualities
  • POS System Operation
  • Multitasking Abilities
  • Strong Communication and Interpersonal Skills
  • Analytical Skills
  • Creative Thinking
  • Flexible Schedule

Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Native or Bilingual

Timeline

OMNI Associate

Walmart
04.2022 - Current

Supervisor

Shell Gas Station
05.2019 - 09.2022

Sales Associate

Petro Canada
08.2018 - 04.2019

Sales Associate

Petro Canada
08.2017 - 11.2017

Bachelor of Business Administration - Accounting

UFV

General Studies Diploma - Major in Computer Science.

UFV

12 Grade - Non- Medical

Apeejay School - Mahavir Marg

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RAJBIR SINGH RANDHAWA