Sahiba Deol
Delta,Canada
Summary
Dedicated associate with extensive experience collaborating with clients to promptly identify needs and recommend products and services to accomplish their goals. A strong communicator focused on delivering outstanding customer care, excelling in building relationships and providing exceptional service. With a background in practicing law and qualifications from the NCA, including an LLB and LLM degree, brings a solid foundation of legal knowledge to any role. An organized professional adept at assisting with daily office needs and managing general administrative activities. Ambitious and career-focused, eager to secure a position that will not only help launch a career but also contribute to the achievement of company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Immigration Associate
Arora Canadian Immigration Consultancy Inc.
12.2024 - 02.2025
- Handling various types of visas, permanent residency applications, LMIA processes, TRP, Student visa, work Permit and citizenship cases
- Analyze and prepare cases for submission
- Writing and preparing letters requiring legal writing skills
- Assisting with various administrative tasks including filing, and document management
- Provide support to the case processing team by scheduling internal meetings, preparing agendas, and taking meeting minutes
- Conduct research and gather information to support decision-making processes
- Prepare and edit correspondence
- Collaborate with team members to ensure efficient workflow and effective Communication
- Utilize computerized systems and software to organize and maintain records
Office Administrative Assistant
Arctic Stone Ltd
05.2023 - 12.2024
- Manage office duties, order materials, organize workspaces, answer emails and phone calls
- Oversee office inventory by restocking supplies and submitting purchase orders
- Answer phone calls and emails to provide information, resulting in effective business correspondence
- Respond effectively to sensitive inquiries or complaints
- Manage physical and digital files, monitor spreadsheets and update reports to coordinate project materials
- Maintain accurate department and customer records
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Legal Administrative Assistant
Acuity Immigration Services Inc.
04.2022 - 04.2023
- Managed high volume of phone calls and coordinated well-organized appointment schedules
- Handled telephone calls, meeting plans and conference organization requirements
- Routed contracts, agreements and invoices through proper signature process
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients
Lawyer
Chamber of J.S. Rana
12.2016 - 03.2022
- Advised clients regarding legal matters, business transactions and claim liability
- Reviewed legal materials for compliance to correct issues
- Negotiated with opposing parties to remedy disputes
- Interpreted laws, rulings and regulations for individuals and businesses
- Interviewed clients and witnesses to acquire additional insight into case details
- Spearheaded negotiations to settle cases before trials
- Maintained loyal client base by establishing trusting alliances and fair billing practices
- Drafted wills, powers of attorney, trusts and estate planning documents
Junior Lawyer
Chambers of R.S Sodhi
07.2016 - 12.2016
- Assisted clients by responding to phone calls and emails to provide general information and case updates
- Devised strategies for reorganization and liquidation
- Supported and advised organizations on IPOs and takeovers
- Communicated with industry experts to coordinate activities and gather information
- Reviewed legal materials for compliance to correct issues
- Negotiated with opposing parties to remedy disputes
Customer Service Representative
Muthoot Finance
06.2011 - 08.2012
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Answered inbound calls, chats and emails to facilitate customer service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification
Education
NCA - Law
National Committee On Accreditation
01.2024
Master of Laws - Laws
Amity Law School
06.2021
J.D. - Law
Faculty of Law
07.2016
Bachelor of Arts -
MCM DAV College For Girls
05.2011
Skills
- People management
- Relationship building
- Interpersonal skills
- Work under pressure
- Time management
- Team player
- MS Office
- MS Word
- Excel
- Powerpoint
- Outlook
- Complex Problem-solving
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
NCA
Timeline
Immigration Associate
Arora Canadian Immigration Consultancy Inc.
12.2024 - 02.2025
Office Administrative Assistant
Arctic Stone Ltd
05.2023 - 12.2024
Legal Administrative Assistant
Acuity Immigration Services Inc.
04.2022 - 04.2023
Lawyer
Chamber of J.S. Rana
12.2016 - 03.2022
Junior Lawyer
Chambers of R.S Sodhi
07.2016 - 12.2016
Customer Service Representative
Muthoot Finance
06.2011 - 08.2012
Bachelor of Arts -
MCM DAV College For Girls
NCA
NCA - Law
National Committee On Accreditation
Master of Laws - Laws
Amity Law School
J.D. - Law
Faculty of Law
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