RAJANDEEP KAUR
Surrey,Canada
Summary
- Ability to converse fluently in English, Hindi, Punjabi
- Advanced Knowledge of Microsoft Office, Excel, PowerPoint, and Outlook.
- Strong Typing skills (60 WPM)
- Medical Terminology Certificate
- Food Safe Certificate
- First Aid Certificate
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
TD BANK
04.2023 - Current
- Execute financial transactions adhering to TD's Code of Conduct, ensuring accuracy and integrity
- Enhance customer experiences by identifying improvement areas proactively
- Exceed business goals by promoting banking solutions strategically and executing processes efficiently
- Swiftly address and resolve customer concerns, escalating non-standard activities promptly
- Foster a collaborative team environment through respectful communication and dedication
Assistant Manager
A&W CANADA
Cloverdale, Canada
09.2019 - Current
- Successfully supervised a team of administrative/clerical staff, ensuring accurate and timely completion of assigned tasks
- Effectively allocated and prioritized workloads, maximizing team efficiency and meeting deadlines
- Provided ongoing orientation, training, and development opportunities to enhance staff skills and knowledge
- Monitoring sales continuously and ordering stuff from different buyers
- Sales forecasting and managing invoices, updating the system information as needed
Administrative Assistant
UNITED WAY CENTRAL & NORTHERN VANCOUVER ISLAND
07.2020 - 02.2021
- Curated and managed a donor database, optimizing future communication strategies with patience and diligence
- Analyzed donor engagement metrics, offering insightful reports for strategic decision-making
- Uphold strict confidentiality while providing administrative support to senior leaders
- Spearheaded high-stakes project coordination, ensuring seamless execution and timely completion
- Provided invaluable administrative support, including meeting scheduling and documentation management
Administrator
BD CONSULTING
11.2020 - 01.2021
- Entered data into company database and creation of specific spreadsheets
- Launched books onto social media and created blogs for general websites
- Utilized advanced Excel functions like VLOOKUP and pivot tables to create comprehensive reports and dashboards, streamlining data analysis for the marketing team
- Organized and maintained calendars for senior staff, ensuring efficient scheduling and adherence to deadlines
- Prepared meeting agendas, minutes, and materials for various departmental and team meetings
Student Ambassador
Capilano University
North Vancouver
12.2019 - 12.2020
- Guided people to appropriate departments and provided them with different documents and information about the college
- Assisted coordinators in running successful workshops every month
- Supported IE office by always managing the supply of forms and completing other requests
- Prepared and organized different events such as Lunar year, Diwali and Vaisakhi
Education
North American Business Management Applied Post Baccalaureate Diploma -
Capilano University
North Vancouver12.2020
Master's - physics
Panjab University
Chandigarh, Punjab, India06.2018
Bachelor of Science -
Panjab University
Chandigarh, Punjab, India04.2016
Skills
- Ability to communicate effectively, both verbally and in writing
- Ability to operate all related equipment
- Ability to deal effectively with others
- Ability to organize and prioritize
- Physical ability to perform the duties of the position
- Ability to type at 60wpm
- Ability to establish and maintain rapport with clients
- Knowledge of medical terminology
Certification
- Google - Data Analyst
- Microsoft Office Specialist (MOS) Certification
- Stanford Medicine- Introduction to Food and Health
- United Nations Institute for Training and Research- Advancing Sustainable Development in Practices.
Timeline
Customer Experience Associate
TD BANK
04.2023 - Current
Administrator
BD CONSULTING
11.2020 - 01.2021
Administrative Assistant
UNITED WAY CENTRAL & NORTHERN VANCOUVER ISLAND
07.2020 - 02.2021
Student Ambassador
Capilano University
12.2019 - 12.2020
Assistant Manager
A&W CANADA
09.2019 - Current
North American Business Management Applied Post Baccalaureate Diploma -
Capilano University
Master's - physics
Panjab University
Bachelor of Science -
Panjab University