Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RAJANDEEP KAUR

Surrey,Canada

Summary

  • Ability to converse fluently in English, Hindi, Punjabi
  • Advanced Knowledge of Microsoft Office, Excel, PowerPoint, and Outlook.
  • Strong Typing skills (60 WPM)
  • Medical Terminology Certificate
  • Food Safe Certificate
  • First Aid Certificate

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Experience Associate

TD BANK
04.2023 - Current
  • Execute financial transactions adhering to TD's Code of Conduct, ensuring accuracy and integrity
  • Enhance customer experiences by identifying improvement areas proactively
  • Exceed business goals by promoting banking solutions strategically and executing processes efficiently
  • Swiftly address and resolve customer concerns, escalating non-standard activities promptly
  • Foster a collaborative team environment through respectful communication and dedication

Assistant Manager

A&W CANADA
Cloverdale, Canada
09.2019 - Current
  • Successfully supervised a team of administrative/clerical staff, ensuring accurate and timely completion of assigned tasks
  • Effectively allocated and prioritized workloads, maximizing team efficiency and meeting deadlines
  • Provided ongoing orientation, training, and development opportunities to enhance staff skills and knowledge
  • Monitoring sales continuously and ordering stuff from different buyers
  • Sales forecasting and managing invoices, updating the system information as needed

Administrative Assistant

UNITED WAY CENTRAL & NORTHERN VANCOUVER ISLAND
07.2020 - 02.2021
  • Curated and managed a donor database, optimizing future communication strategies with patience and diligence
  • Analyzed donor engagement metrics, offering insightful reports for strategic decision-making
  • Uphold strict confidentiality while providing administrative support to senior leaders
  • Spearheaded high-stakes project coordination, ensuring seamless execution and timely completion
  • Provided invaluable administrative support, including meeting scheduling and documentation management

Administrator

BD CONSULTING
11.2020 - 01.2021
  • Entered data into company database and creation of specific spreadsheets
  • Launched books onto social media and created blogs for general websites
  • Utilized advanced Excel functions like VLOOKUP and pivot tables to create comprehensive reports and dashboards, streamlining data analysis for the marketing team
  • Organized and maintained calendars for senior staff, ensuring efficient scheduling and adherence to deadlines
  • Prepared meeting agendas, minutes, and materials for various departmental and team meetings

Student Ambassador

Capilano University
North Vancouver
12.2019 - 12.2020
  • Guided people to appropriate departments and provided them with different documents and information about the college
  • Assisted coordinators in running successful workshops every month
  • Supported IE office by always managing the supply of forms and completing other requests
  • Prepared and organized different events such as Lunar year, Diwali and Vaisakhi

Education

North American Business Management Applied Post Baccalaureate Diploma -

Capilano University
North Vancouver
12.2020

Master's - physics

Panjab University
Chandigarh, Punjab, India
06.2018

Bachelor of Science -

Panjab University
Chandigarh, Punjab, India
04.2016

Skills

  • Ability to communicate effectively, both verbally and in writing
  • Ability to operate all related equipment
  • Ability to deal effectively with others
  • Ability to organize and prioritize
  • Physical ability to perform the duties of the position
  • Ability to type at 60wpm
  • Ability to establish and maintain rapport with clients
  • Knowledge of medical terminology

Certification

  • Google - Data Analyst
  • Microsoft Office Specialist (MOS) Certification
  • Stanford Medicine- Introduction to Food and Health
  • United Nations Institute for Training and Research- Advancing Sustainable Development in Practices.

Timeline

Customer Experience Associate

TD BANK
04.2023 - Current

Administrator

BD CONSULTING
11.2020 - 01.2021

Administrative Assistant

UNITED WAY CENTRAL & NORTHERN VANCOUVER ISLAND
07.2020 - 02.2021

Student Ambassador

Capilano University
12.2019 - 12.2020

Assistant Manager

A&W CANADA
09.2019 - Current

North American Business Management Applied Post Baccalaureate Diploma -

Capilano University

Master's - physics

Panjab University

Bachelor of Science -

Panjab University

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