Raj Gandhi
Halifax,NS
Summary
Dynamic IT professional with hands-on experience at Kombee Technologies, excelling in CI/CD pipeline setup and AWS cloud deployments. Proven ability in network troubleshooting and automation, complemented by strong team collaboration skills. Adept at utilizing Docker and Git for efficient project execution, ensuring operational excellence and enhanced service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Intern
Kombee Technologies
12.2024 - 04.2025
- Facilitated CI/CD pipeline setup utilizing Jenkins and Git for streamlined deployments.
- Assisted in AWS cloud deployments and automated infrastructure provisioning.
- Automated various tasks using diverse services and tools to enhance operational efficiency.
- Gained practical experience with Docker, monitoring tools, and virtualization technologies.
Guest Service Supervisor & Auditor
Hampton Inn & Homewood Suits
03.2022 - 12.2024
- Delivered quality service by promptly addressing customer requests during check-in, check-out, and throughout stays.
- Managed daily operations, focusing on revenue reporting and user account access in hotel systems.
- Conducted regular server backups and resolved issues with POS systems efficiently.
Admin Assistant
Pete's Frootique & Fine Foods
12.2021 - 11.2024
- Oversaw daily operations, including cash flow tracking and email request management.
- Supported store functions to enhance operational efficiency.
- Maintained user accounts and ensured server data integrity.
- Resolved technical issues related to network devices and POS systems.
Technical Support Repressive
CompuCom
05.2021 - 12.2021
- Established remote connections and accessed administrative privileges to troubleshoot network and Active Directory issues.
- Provided support for hardware and software configurations, including printers, scanners, and other network-connected devices.
- Diagnosed user issues and delivered clear, actionable solutions to ensure minimal downtime and efficient problem resolution.
Education
Postgraduate Diploma - Microcomputer and Networking Systems
Herzing College
11-2021
Bachelor of Science - Information Technology
UKA Tarsadia Uni.
11-2018
Skills
- Hyper-V and virtualization tools
- Network troubleshooting
- Networking and infrastructure management
- Microsoft Office suite
- Operating systems: Windows, Mac OS, Linux
- Continuous integration and deployment
- Version control with Git and GitHub
- Cloud computing: AWS
- Containerization with Docker
- Monitoring and performance analysis
- Automation with Ansible and Terraform
- Project management methodologies
- Team collaboration and leadership
- AI tools and technologies
Certification
- CCNA 200-301
- AWS
- CompTIA+, CompTIA Network+
Projects
- Developed a fully automated hiring workflow using Power Automate, leveraging AI Builder to extract data from PDFs and JPEGs, automatically store candidate information in Excel, and generate custom forms for HR processing.
- Gained hands-on experience in setting up virtual environments using VMware, configuring network ranges, domain services, and security settings on Windows and Linux systems. Managed firewall rules and user restrictions, and used Cisco Packet Tracer to simulate and test network routing and data flow.
Languages
English
Full Professional
French
Elementary
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Timeline
IT Support Intern
Kombee Technologies
12.2024 - 04.2025
Guest Service Supervisor & Auditor
Hampton Inn & Homewood Suits
03.2022 - 12.2024
Admin Assistant
Pete's Frootique & Fine Foods
12.2021 - 11.2024
Technical Support Repressive
CompuCom
05.2021 - 12.2021
Postgraduate Diploma - Microcomputer and Networking Systems
Herzing College
Bachelor of Science - Information Technology
UKA Tarsadia Uni.
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