Summary
Overview
Work History
Education
Skills
Timeline
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RAINA BHATIA

Belleville,ON

Summary

Dynamic professional with a proven track record at The Mobile Shop, enhancing brand awareness and driving sales through expert customer service and strategic initiatives. Demonstrates exceptional skills in Python programming and excels in team collaboration, with a strong focus on technical troubleshooting and problem-solving. Achieved significant sales targets by leveraging in-depth product knowledge and effective customer relationship management. Aiming to further advance career in a challenging role that fosters innovation and growth.

Overview

2
2
years of professional experience

Work History

TECHNICAL SUPPORT / SALES REPRESENTATIVE

THE MOBILE SHOP
06.2024 - Current
  • Skilled in diagnosing and resolving technical issues for hardware, software, and network systems.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed, maintained and utilized diverse client base.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

FRONT END SUPERVISOR

REAL CANADIAN SUPERSTORE
09.2022 - 12.2024
  • Demonstrate the ability to multitask while maintaining high-quality service in a high-speed work environment
  • Managed cash register transactions for accuracy and policy adherence
  • Resolved customer complaints in a professional manner
  • Ensured adequate staffing levels during peak business hours
  • Provided excellent customer service by assisting customers with their needs or inquiries
  • Monitored cash drawers in checkout stations to verify adequate cash supply.

FINANCIAL SALES REPRESENTATI

PC FINANCIAL
05.2023 - 09.2023
  • Promote PC financial products to the customers by offering the best onboard offers
  • Identified customers' needs and offered the product suited for daily usage
  • Provided customer support, fulfilled customer requirements, and maintained customer relations
  • Created excitement around the product offering by being a subject matter expert and an advocate for the brand/product

Education

Diploma - Computer Programming

Lambton College
Mississauga, ON
04.2024

Skills

  • Java, Python, C#, C, JavaScript
  • Excel, Word, PowerPoint, Expression Web, Access
  • Systems and software expertise
  • Client engagement
  • Technical product knowledge
  • Exceeds sales goals
  • Closing sales

Timeline

TECHNICAL SUPPORT / SALES REPRESENTATIVE

THE MOBILE SHOP
06.2024 - Current

FINANCIAL SALES REPRESENTATI

PC FINANCIAL
05.2023 - 09.2023

FRONT END SUPERVISOR

REAL CANADIAN SUPERSTORE
09.2022 - 12.2024

Diploma - Computer Programming

Lambton College
RAINA BHATIA