Rahul Solanki
Calgary
Summary
Focused and versatile professional. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Barista
Starbucks
Calgary, AB
06.2025 - Current
- Led team in delivering exceptional customer service and beverage quality.
- Trained and mentored new baristas on operational procedures and product knowledge.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Implemented new coffee brewing techniques enhancing flavor consistency across products.
Shift Supervisor
Tim Hortons
Calgary, AB
11.2023 - Current
- Supervised daily operations, ensuring compliance with safety protocols and food quality standards.
- Trained and mentored team members on efficient service delivery and operational procedures.
- Monitored inventory levels, coordinating timely replenishment to maintain service efficiency.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
Digital Marketing Analyst
Kaira Infotech
Ahmedabad, India
05.2020 - 04.2023
- Analyzed digital marketing campaigns to optimize performance across multiple channels.
- Developed data-driven insights to enhance customer engagement and conversion rates.
- Implemented A/B testing strategies to improve landing page effectiveness and user experience.
- Conducted competitor analysis to identify market trends and inform strategic planning initiatives.
- Utilized Google Analytics and SEO tools to track website performance and recommend improvements.
- Increased website traffic by implementing effective search engine optimization strategies.
Brand Manager - Ecommerce and Digital Marketing
StayClassy
Ahmedabad, Gujarat, India
08.2018 - 08.2020
- Developed and executed digital marketing strategies to enhance brand visibility and online engagement.
- Analyzed eCommerce performance metrics to optimize customer experience and drive sales growth.
- Collaborated with cross-functional teams to create integrated marketing campaigns across multiple channels.
- Managed social media accounts, creating engaging content that increased follower engagement and brand loyalty.
Education
Southern Alberta Institue of Technology
Calgary, AB05-2025
Bachelor of Science - Information And Communication Technology
Gujarat Technological University
Ahmedabad, Gujarat, India04-2018
Skills
- Transaction processing
- Financial product sales
- Banking software
- Credit solutions guidance
- Computer skills
- Customer service
- Data entry
- Issue and complaint resolution
- Microsoft office
- Sales and upselling
Languages
English
Full Professional
Hindi
Full Professional
Certification
- CBAP - Certified Business Analysis Professional
Timeline
Lead Barista
Starbucks
06.2025 - Current
Shift Supervisor
Tim Hortons
11.2023 - Current
Digital Marketing Analyst
Kaira Infotech
05.2020 - 04.2023
Brand Manager - Ecommerce and Digital Marketing
StayClassy
08.2018 - 08.2020
Southern Alberta Institue of Technology
Bachelor of Science - Information And Communication Technology
Gujarat Technological University