Dynamic professional with a strong background in food service and childcare. Known for exceptional problem-solving skills and adaptability, consistently implementing quality measures that improve customer satisfaction and operational efficiency.
Work History
Lead Barista
1 Year 7 Months
Sodexo Food Service | 01.2025 - Current
Trained new baristas on beverage preparation and customer service standards.
Implemented quality control measures to enhance beverage consistency and presentation.
Developed and maintained positive customer relationships through effective communication.
Managed daily inventory and restocked supplies to ensure operational efficiency.
Assisted in creating seasonal drink menus to attract diverse clientele.
Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Private Nanny
4 Months
Self Emloyed | 08.2025 - 12.2025
Developed engaging educational programs to promote learning and social skills.
Supervised daily activities, ensuring safety and well-being of children in care.
Coordinated schedules for playdates and extracurricular activities, ensuring balanced social engagement.
Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
Prepared nutritious meals accommodating dietary restrictions and preferences.
Maintained detailed records of children's progress and milestones to track development and inform caregivers.
Adapted routines based on individual needs, enhancing overall care quality.
Implemented effective discipline strategies to foster positive behavior and respect.
Cultivated strong relationships with parents through regular communication about each child's progress and needs.
Oversaw household duties, including light housekeeping tasks and running errands.
Barista
1 Year 3 Months
Aramark | 04.2023 - 07.2024
Prepared and served high-quality beverages according to standardized recipes.
Operated espresso machines and grinders, ensuring optimal performance and maintenance.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of work area, adhering to health and safety standards.
Enhanced customer experience by suggesting menu items based on preferences and trends.
Maintained a clean and organized workspace for optimal productivity and safety.
Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Cashier
2 Years 10 Months
Foodmaxx | 07.2020 - 05.2023
Processed customer transactions efficiently using POS systems.
Assisted customers with product inquiries and provided exceptional service.
Resolved customer complaints promptly, fostering a positive shopping experience.
Maintained accurate cash drawer balances through meticulous record-keeping.
Trained new staff on cash handling procedures and customer interaction standards.
Collaborated with team members to improve checkout efficiency during peak hours.
Monitored inventory levels at registers, ensuring availability of essential items.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.