Raey Getachew
Winnipeg,Canada
Summary
Developed key skills in fast-paced retail environment, including team leadership and effective communication. Excels in inventory management and customer service, ensuring operational efficiency and positive customer interactions. Seeking to transition into new field, leveraging these transferable skills to contribute value in diverse settings.
Overview
3
3
years of professional experience
Work History
Keyholder / Sales Associate
Warehouse One Clothing Store
Winnipeg, MB
05.2024 - Current
- Promoted to Keyholder in 2024, entrusted with opening/closing duties and store security.
- Supervise and support team members during shifts, ensuring smooth daily operations.
- Provide excellent customer service by assisting with product selection, fittings, and purchases.
- Operate the cash register, process payments, returns, and exchanges with accuracy.
- Maintain merchandise displays, restock inventory, and uphold store cleanliness.
Support Assistant
Tesfa Addis Cancer Center
Addis Ababa, Ethiopia
09.2023 - 10.2024
- Provided direct support to pediatric cancer patients and their families in a clinical care setting.
- Led art-oriented therapy (AOT) activities to support children’s emotional well-being during treatment.
- Assisted families with access to food, clothing, and essential resources, ensuring daily needs were met.
- Offered compassionate guidance and emotional support to patients and parents throughout care processes.
- Worked closely with staff to maintain a safe, supportive, and patient-centered environment.
Café Assistant
Mack’a Coffee
Addis Ababa, Ethiopia
06.2023 - 01.2024
- Assisted with daily café operations including order taking, beverage preparation, and food service.
- Ensured a clean and organized customer environment.
- Supported teamwork by mediating conflicts and promoting cooperation among staff.
- Monitored and replenished inventory to avoid shortages.
- Provided exceptional customer service, ensuring a welcoming environment for patrons.
- Operated espresso machines and coffee brewing equipment, maintaining quality standards.
Education
Economics & Finance
University of Winnipeg
Winnipeg, MB05-2028
High School Diploma - undefined
Diamond Academy
Addis Ababa, Ethiopia01-2023
Skills
- Leadership & Responsibility (keyholder experience)
- Customer Service & Communication
- Retail & Cash Handling
- Event & Volunteer Organization
- Training and mentoring
- Customer service
Languages
English
Full Professional
Amharic
Full Professional
Timeline
Keyholder / Sales Associate
Warehouse One Clothing Store
05.2024 - Current
Support Assistant
Tesfa Addis Cancer Center
09.2023 - 10.2024
Café Assistant
Mack’a Coffee
06.2023 - 01.2024
High School Diploma - undefined
Diamond Academy
Economics & Finance
University of Winnipeg