Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Villanueva

Stockton

Summary

Developed key skills in fast-paced retail environment, including team leadership and effective communication. Excels in inventory management and customer service, ensuring operational efficiency and positive customer interactions. Seeking to transition into new field, leveraging these transferable skills to contribute value in diverse settings.

Overview

4
4
years of professional experience

Work History

Keyholder / Sales Associate

Metro by T-Mobile
08.2023 - Current
  • Open and close store as keyholder, overseeing daily operations
  • Audit customer accounts, process payments, and ensure billing accuracy
  • Assist customers with device selection, activations, and service upgrades
  • Update sales metrics and track store performance goals
  • Provide leadership support when managers are unavailable

Cashier & Sales Associate

Michaels
07.2022 - 08.2023
  • Delivered excellent customer service and assisted customers with product selection
  • Efficiently processed transactions and managed cash handling
  • Maintained clean and organized checkout and sales floor areas

Server

The Oaks at Inglewood
01.2022 - 04.2022
  • Maintained clean dining areas and coordinated with kitchen staff
  • Assisted residents with meals and provided friendly customer service

Education

Associate of Business Administration - undefined

San Joaquin Delta College
Stockton, CA
10.2025

High School Diploma - undefined

Ronald E. McNair High School
Stockton, CA
05.2023

Skills

  • Leadership & Operations: Keyholder responsibilities, store opening/closing, cash handling, account auditing, paperwork management
  • Customer Service: Customer satisfaction, problem-solving, teamwork, device sales & support
  • Communication: Bilingual (English/Spanish), strong interpersonal and communication skills
  • Organization & Detail: Stocking & replenishing, cleaning & sanitizing, accuracy in transactions

Languages

Spanish
Native or Bilingual

Timeline

Keyholder / Sales Associate

Metro by T-Mobile
08.2023 - Current

Cashier & Sales Associate

Michaels
07.2022 - 08.2023

Server

The Oaks at Inglewood
01.2022 - 04.2022

Associate of Business Administration - undefined

San Joaquin Delta College

High School Diploma - undefined

Ronald E. McNair High School

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Alexandra Villanueva