Raelene Cruz
San Bernardino
Summary
Dedicated budtender with strong cannabis product knowledge and customer service skills. Known for problem-solving abilities and attention to detail, ensuring exceptional customer experiences in a fast-paced dispensary environment. Detail-oriented professional with a background in cannabis retail. Skilled in multitasking and providing excellent customer service, contributing to a positive shopping experience while effectively managing product merchandising and compliance.
Overview
2
2
years of professional experience
Work History
Lead Budtender
Family Deliveries
Menifee
01.2024 - 03.2026
- Guided customers in selecting cannabis products by providing detailed information on strains and their effects.
- Managed cash register transactions and ensured accurate payment processing.
- Maintained cleanliness and organization of the dispensary environment.
- Restocked shelves with cannabis products and promotional materials regularly.
- Collaborated with team members to improve customer service experiences.
- Advised on compliance with local regulations regarding cannabis sales.
- Provided feedback to management on inventory needs and customer preferences.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Assisted customers in selecting the best products for their needs.
- Delivered exceptional customer service by addressing inquiries about product usage and benefits.
- Welcomed customers and actively promoted cannabis products to enhance their purchasing experience.
Education
High School Diploma -
John W North High School
Riverside, CA01-2019
Skills
- Cannabis product knowledge
- Sales promotion
- Product merchandising
- Problem solving
- Attention to detail
- Multitasking ability
- Discussing cannabis
Timeline
Lead Budtender
Family Deliveries
01.2024 - 03.2026
High School Diploma -
John W North High School