Giselle Cornejo
Los Angeles
Summary
Highly motivated and knowledgeable Lead Budtender with proven experience in cannabis retail, team support, and customer education. Skilled in upselling, compliance, and inventory management with hands-on leadership in guiding staff and supporting daily dispensary operations. Background in opticianry and retail sales, combining technical precision with strong customer service. Fluent in English and Spanish, with the ability to create a welcoming and compliant dispensary environment.
Overview
6
6
years of professional experience
Work History
Lead Budtender
STIIIZY
Long Beach
07.2023 - Current
- Supported dispensary management by assisting in daily team operations and mentoring new staff.
- Provided detailed cannabis education to customers, ensuring safe and compliant product recommendations.
- Consistently drove sales by upselling and cross-selling, contributing to overall store revenue growth.
- Operated IndicaOnline and Treez POS systems to process transactions quickly and accurately.
- Conducted inventory audits and communicated with management to maintain compliance and stock accuracy.
- Acted as a point of contact for resolving customer concerns and improving overall service experience.
Optician
Main Street Optometry
Culver City
02.2022 - 07.2023
- Managed prescriptions, customer records, and financial transactions with precision and confidentiality.
- Guided patients in selecting eyewear, offering professional recommendations based on individual needs.
- Supervised and trained team members in customer service and product knowledge.
- Handled inventory control and coordinated vendor relationships to ensure stock availability.
Lead Sales Associate
Sunsations
Torrance
09.2020 - 02.2022
- Delivered personalized service, supporting daily retail operations in a high-volume environment.
- Handled POS transactions and balanced cash drawers with accuracy.
- Maintained store inventory and merchandising to improve sales.
Associate
Amazon
Hawthorne
05.2019 - 02.2020
- Processed, sorted, and inducted packages in a high-demand warehouse environment.
- Assisted with dock operations while meeting strict productivity and quality standards.
Education
Coursework Completed -
California State University, Los Angeles
Los Angeles01.2017
High School Diploma -
George Washington Preparatory High School
Skills
- Cannabis product knowledge
- Team leadership
- Staff training
- Bilingual communication
- POS systems
- Compliance
- Upselling
- Customer loyalty building
- Inventory management
- Audits
- Cash handling
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Lead Budtender
STIIIZY
07.2023 - Current
Optician
Main Street Optometry
02.2022 - 07.2023
Lead Sales Associate
Sunsations
09.2020 - 02.2022
Associate
Amazon
05.2019 - 02.2020
Coursework Completed -
California State University, Los Angeles
High School Diploma -
George Washington Preparatory High School
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