Rachel L LeBlanc
Moncton
Summary
Compassionate Early Childhood Educator with passion for teaching and supporting young children in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings. Highly motivated server with 1 year of experience serving food to very diverse guests setting . Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Breakfast Server
Chateau Moncton Hotel & Suites
06.2022 - Current
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
Babysitter
Babysitting
08.2009 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Planned fun outings and educational activities to keep children entertained.
- Guided school homework and read bedtime stories to support development.
Market Researcher
Numeris
01.2018 - 09.2018
- Recorded accurate respondents' answers during interviews for future reference.
- Scheduled interview appointments with respondents and created multiple questionnaires before commencing data collection.
- Met with supervisor to determine project scope, outline deliverables or timelines and create action plan.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Generated reports to support development and implementation of marketing plans.
Customer Care Agent
Minacs
05.2015 - 04.2016
- Assisted call-in customers with questions and orders.
- Navigated multiple computer systems and applications to find information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Logged call information and solutions provided into internal database.
- Resolved concerns with products or services to help with retention.
- Communicated with clients regarding account services, statements, and balances.
- Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
- Responded to customer needs through competent customer service and prompt problem-solving.
Early Childhood Educator
Kindertots Learning Center
06.2014 - 12.2014
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Early Childhood Educator
Chatham Daycare
06.2013 - 04.2014
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Education
Bachelor of Science - Early Childhood Care And Education
New Brunswick Community College
Miramichi, NB06.2012
Skills
- School Community Relations
- Color Recognition Support
- District Standards
- Collaborative and Team-Oriented
- Food Safety Oversight
- Greeting and Seating Guests
- Dining Room Cleaning and Upkeep
- Daily Specials Memorization
- Guest Flow
- Ability to Lift 30 Pounds
- Adaptable and Flexible
- Cooking
- Food presentation
Languages
English
Full Professional
French
Limited Working
Certification
- Early Childhood and Educational, New Brunswick
- First Aid & CPR Training,
- Non-Violent & Crisis Intervention
- WHMIS and Occupational Health & Safety
- Talk with me Program
REFERENCES
Professional
Job Title: Housekeeping Supervisor
Chateau Moncton, NB
Amber Thompson: (506)-233-3980
Job Title: Kitchen Supervisor
Chateau Moncton, NB
Gloria Hebert: (506)-830-1587
Timeline
Breakfast Server
Chateau Moncton Hotel & Suites
06.2022 - Current
Market Researcher
Numeris
01.2018 - 09.2018
Customer Care Agent
Minacs
05.2015 - 04.2016
Early Childhood Educator
Kindertots Learning Center
06.2014 - 12.2014
Early Childhood Educator
Chatham Daycare
06.2013 - 04.2014
Babysitter
Babysitting
08.2009 - Current
Bachelor of Science - Early Childhood Care And Education
New Brunswick Community College
- Early Childhood and Educational, New Brunswick
- First Aid & CPR Training,
- Non-Violent & Crisis Intervention
- WHMIS and Occupational Health & Safety
- Talk with me Program
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