Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Goacher

Calgary,AB

Summary

Enthusiastic restaurant server with nine years of experience working in busy establishments. Friendly and upbeat with strong organization, teamwork and interpersonal skills. Promotes guest relations and enhanced experiences.

Overview

7
7
years of professional experience

Work History

Lounge Server

Earl Tin Palace
Calgary, AB
08.2018 - 03.2024
  • Created a welcoming and positive environment to make guests feel at home resulting in great relationships and returning guests.
  • Maintained knowledge of food and drink items to proactively up-sell menu items while ensuring guest satisfaction.
  • Assisted guests with dietary restrictions and food allergies by choosing appropriate items.
  • Addressed concerns quickly to improve guest experience and escalated issues to management for resolution when necessary.
  • Maintained a clean and organized work stations that were cohesive with the restaurant standards.
  • Maintained being a team player with any urgency or help needed.
  • Ensured all food safety and sanitization regulations

Shift Leader

Earls Tin Palace
Calgary, AB
02.2019 - 06.2020
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Maintained positive working relationship with fellow staff and management.

Server

The Daily
Calgary, AB
05.2017 - 08.2018
  • Maintained knowledge of breakfast menu items, ingredients and preparation methods.
  • Provided excellent customer service to ensure satisfaction.
  • Proven ability to work in a fast paced environment while remaining organized and professional.
  • Assisted in training new servers.

Education

High School Diploma -

Ecole Secondaire Notre Dame High School
Red Deer, AB
06-2015

Skills

  • Efficient service
  • Guest Interaction
  • Order accuracy
  • Mulitasking abilities
  • Reliable

Timeline

Shift Leader

Earls Tin Palace
02.2019 - 06.2020

Lounge Server

Earl Tin Palace
08.2018 - 03.2024

Server

The Daily
05.2017 - 08.2018

High School Diploma -

Ecole Secondaire Notre Dame High School

Similar Profiles

CREATE PROFILE
Rachel Goacher