Brittany Vinje
Calgary,Canada
Summary
Motivated individual with exceptional customer service and communication skills. Adept at developing relationships with customers, colleagues, and management. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
23
23
years of professional experience
Work History
LOUNGE SERVER
MCKENZIE MEADOWS GOLF CLUB
Calgary, AB
04.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Bartended tables as well as large capacity events .
FRONT DESK RECEPTIONIST
QUADRA HOLISTIC WELLNESS
Quadra island, BC
01.2019 - 05.2022
- Assisted with completion of forms or sign-in procedures, booked treatments over telephone, explained to clients our holistic approach to health and wellness, ensured patient information was up to date and accurate, assisted patients with forms and documentation, sold wellness products after treatments, prepared treatment rooms, ensured proper sanitation between clients, oversaw and replenished office supply inventory with focus on cost-reduction, received payments and recorded receipts for services, heard and resolved complaints from customers and public, guided patients to dressing and examination rooms, informed patients on procedures and preparation for exams, sanitized medical equipment, scheduled appointments, answered telephones and transferred calls when applicable.
MEDICAL OFFICE ASSISTANT PRACTICUM
CANADA DIAGNOSTIC CENTER
Calgary, AB
03.2016 - 05.2016
OFFICE MANAGER
SUN 'N' FUN HOUSEBOAT VACATIONS
Sicamous, BC
06.2001 - 09.2007
- Booked and organized houseboat vacation rentals, greeted guests and handled cash/credit card payments upon arrival, increased overall booking sales by 15% despite 10% houseboat industry downturn, kept outgoing and incoming fleet organized, resolved issues with difficult clients and customer dissatisfaction, assisted with the development of marketing and promotional materials.
Education
Medical Office Administration -
CDI College
Calgary, ABSkills
- Verbal and Written Communication
- Administrative Skills
- Front Desk Operations
- Hospitality Service
- Listening Skills
- Strong Communication Skills
- Exceptional customer service
- Safety knowledge
- Cash handling expertise
- Order Accuracy
- Basic mixology
- Quality Control
- Sales strategy
- Complaint resolution
- Food Running
- Efficient multitasking
- Beverage Preparation
- Payment Processing
Timeline
LOUNGE SERVER
MCKENZIE MEADOWS GOLF CLUB
04.2024 - Current
FRONT DESK RECEPTIONIST
QUADRA HOLISTIC WELLNESS
01.2019 - 05.2022
MEDICAL OFFICE ASSISTANT PRACTICUM
CANADA DIAGNOSTIC CENTER
03.2016 - 05.2016
OFFICE MANAGER
SUN 'N' FUN HOUSEBOAT VACATIONS
06.2001 - 09.2007
Medical Office Administration -
CDI College