Pushpinder Kaur
Armstrong,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Available to work 24*7 on call.
Proficient in both oral and written communications.
Have a valid Class driver's license with clean record.
Overview
4
4
years of professional experience
Work History
Auto Associate
HUB International Limited
05.2023 - Current
- Increased customer satisfaction by providing recommendations to meet their insurance needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Developed strong rapport with customers and created positive impression of business.
- Utilized customer feedback to improve product offerings.
- Maintained up-to-date knowledge of all required changes.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
Supervisor
Tim Hortons
02.2022 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Team member
Subway
01.2020 - 02.2022
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Assisted with inventory counts and stocking of merchandise.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Okanagan College
Salmon Arm, Canada12.2021
Skills
- Fast learner
- Analytical Skills
- Multitasking Abilities
- Task Prioritization
- Attention to Detail
- Active Listening
- Problem-solving abilities
- Calm Under Pressure
- Making announcements
- Flexible and Adaptable
- Interpersonal Communication
- Computer Proficiency
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Auto Associate
HUB International Limited
05.2023 - Current
Supervisor
Tim Hortons
02.2022 - Current
Team member
Subway
01.2020 - 02.2022
High School Diploma -
Okanagan College
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