Summary
Overview
Work History
Education
Skills
Timeline
Generic

Semar Kaur Dhillon

CASTLEGAR

Summary

Detail-oriented and motivated accounting and administrative professional with a completed Post Graduate Diploma in Accounting from Selkirk College. Experienced in accounts processing, vendor communication, documentation verification, and high-volume data entry. Currently working at Hub International as an Auto Associate. Adept with Microsoft Excel and office systems, with a strong ability to manage deadlines, multitask efficiently, and uphold financial accuracy. Eager to contribute to the success of a dynamic organization like Kalesnikoff through dependable support in accounts payable operations.

Overview

6
6
years of professional experience

Work History

Auto Associate

HUB International Insurance Services
05.2025 - Current
  • Assisting clients with auto insurance inquiries and policy management
  • Processing documentation with attention to compliance and accuracy
  • Supporting client service operations and office coordination

Senior Customer Service Representative

ADP Private Ltd
06.2021 - 04.2023
  • Reviewed and verified client documentation and payment-related inquiries
  • Managed high-volume client records and ensured timely updates in financial systems
  • Guided users through payroll platforms and online account access
  • Recommended improvements to documentation and service procedures

Business Development Associate

Fit Me Tech Labs Pvt. Ltd.
03.2021 - 06.2021
  • Developed and maintained relationships with clients to identify business opportunities.
  • Conducted market research to support strategic initiatives and inform decision-making.
  • Assisted in preparing presentations for client meetings, enhancing communication effectiveness.

Customer Service Executive

Athena BPO
10.2020 - 03.2021

Responded to customer inquiries, clarified service offerings, and updated account data

Operations Officer – Poland Desk

VFS Global
12.2019 - 03.2020
  • Verified visa application documents and processed operational reports
  • Assisted with consulate coordination and documentation accuracy

Education

Post Graduate Diploma - Accounting

Selkirk College
Castlegar
05-2025

BBA -

Panjab University
Ludhiana, India
05-2019

Skills

  • Accounts Payable & Invoice Processing
  • Vendor Communication
  • Payment Scheduling
  • General Ledger Coding & Reconciliation
  • Microsoft Excel Word Outlook
  • Data Entry & Financial Documentation
  • Time Management Confidentiality
  • Attention to Detail
  • Fast Learner Adaptability Strong Communication

Timeline

Auto Associate

HUB International Insurance Services
05.2025 - Current

Senior Customer Service Representative

ADP Private Ltd
06.2021 - 04.2023

Business Development Associate

Fit Me Tech Labs Pvt. Ltd.
03.2021 - 06.2021

Customer Service Executive

Athena BPO
10.2020 - 03.2021

Operations Officer – Poland Desk

VFS Global
12.2019 - 03.2020

Post Graduate Diploma - Accounting

Selkirk College

BBA -

Panjab University
Semar Kaur Dhillon