Kalli Christie
Douglas Lake,BC
Summary
Organized and dependable employee, successful at managing multiple priorities with a positive attitude. Able to work independently to prioritize benefits for the overall team.
Overview
5
5
years of professional experience
Work History
Auto Associate
HUB International Insurance Services
11.2023 - Current
- Provide customer service and product education for customers to successfully match customer need with appropriate products and services.
- Follow company policies and procedures to ensure that both company and client are protected and respected at all times.
- Addressed customer complaints and escallated complaints or inquiries when necessary.
- Learned and used multiple products and computer programs from different companies to cross reference products.
Supervisor
Douglas Lake Catttle Company Recreation Services
04.2022 - Current
- Applied strong leadership talents and communication skills to maintain team efficiency and organize workflows.
- Handled customer inquiries and complaints, resolved issues, communicated and implemented company policies
- Handled all customer reservations and payments over multiple locations
- Input and maintained inventory over multiple locations
Education Assistant, Special Needs
Alberta Education
09.2020 - 06.2021
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Provided personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Preschool Teacher
King's Kids Preschool
09.2019 - 06.2021
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Addressed behavioral and learning issues with parents and preschool management.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
No Degree - Various Behavior Support And Mental Health Courses
Institute of Child Psychology
Online05.2021
Licensed Practical Nurse - Nursting
NorQuest College
Lloydminster05.2005
Skills
- Computer literate/ able to type 50 WPM
- Complex Problem-Solving
- Administration and Reporting
- Articulate Communication
- Data Entry
- Cash and transaction management
- Priority Management
Timeline
Auto Associate
HUB International Insurance Services
11.2023 - Current
Supervisor
Douglas Lake Catttle Company Recreation Services
04.2022 - Current
Education Assistant, Special Needs
Alberta Education
09.2020 - 06.2021
Preschool Teacher
King's Kids Preschool
09.2019 - 06.2021
No Degree - Various Behavior Support And Mental Health Courses
Institute of Child Psychology
Licensed Practical Nurse - Nursting
NorQuest College
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