Pulkit Khera
Summary
Accomplished Retail Sales Supervisor and Assistant Restaurant Manager with a proven track record at Petro-Canada, enhancing sales and customer loyalty through effective staff training and development. Skilled in customer relationship building and store operations, I've successfully implemented strategies that significantly improved team performance and compliance with hygiene and food safety regulations.
Overview
6
6
years of professional experience
Work History
Retail Sales Supervisor
Petro-Canada
01.2022 - Current
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Increased sales by offering advice on purchases and promoting additional products.
Assistant Restaurant Manager
Pizza Hut
03.2018 - 03.2021
- Identified team weak points and implemented corrective actions to resolve concerns.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised all areas of restaurant to keep it clean and well-maintained.
Education
Diploma - Business
Cambrian College of Applied Arts And Technology
Brampton, ON04.2020
Skills
- Staff Training and Development
- Staff Management
- Customer Relationship Building
- Relationship building and management
- Merchandise Display
- Employee Scheduling
- Task Delegation
- Store operations
- Store maintenance
- Customer Service Management
Languages
English
Full Professional
French
Elementary
Timeline
Retail Sales Supervisor
Petro-Canada
01.2022 - Current
Assistant Restaurant Manager
Pizza Hut
03.2018 - 03.2021
Diploma - Business
Cambrian College of Applied Arts And Technology
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