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Priyanka Kalra
Bank Assistant Manager
Kitchener,ON
Summary
Agile and goal-oriented Management Professional with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Assisstant Manager
Union Bank Of India
Jalandhar, Punjab
08.2013 - 04.2023
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Defined clear targets and objectives and communicated to other team members.
Assistant Software Developer
VMM Education
Amritsar, Punjab
08.2012 - 03.2013
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Introduced automated diagnostics for sensor data collection and processing.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Education
Post Graduation Diploma - Financial Technology
Conestoga College
Kitchener 05.2023 - Current
Bachelor of Technology - Computer Science
Amritsar College of Engineering And Technology
Amritsar 08.2008 - 06.2012
Skills
Operations management
Strategic planning
Business planning
Complaint resolution
Teamwork and Collaboration
Client Service recommendations
Certification
JAIIB (Banking)
Interests
Meditation and mindfulness
Social Media Management
Creative Video Making and Editing
Timeline
Post Graduation Diploma - Financial Technology
Conestoga College
05.2023 - Current
CAIIB (Banking)
04-2017
JAIIB (Banking)
06-2014
Assisstant Manager
Union Bank Of India
08.2013 - 04.2023
Assistant Software Developer
VMM Education
08.2012 - 03.2013
Bachelor of Technology - Computer Science
Amritsar College of Engineering And Technology
08.2008 - 06.2012