ASSISSTANT MANAGER
AXIS BANK
07.2019 - 11.2019
- Proficiency in bank related applications such as MS Office, Finacle, Saksham.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed a team of 5 people to take care of day to day operations of bank.
- Attended 90 customers per day in helping and coordinating in bank and financial operations. Managed customer expectations by clarifying needs, identifying options and recommending required products.
- Cash customer checks, verify identification and check account balances in accordance with bank policy.
- Identified customer's financial needs, goal and objectives and offered appropriate financial products to suit their needs.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Reconcile cash and checks against computer records at end of shift.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased knowledge of banking products and services by actively participating in available training classes offered to employees.
