Priyanka Bansal
Surrey,Canada
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Mucho Burrito
02.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Shift Supervisor
Dairy Queen
11.2022 - 01.2024
- Organizing shift schedules for team members
Volunteer
Indigenous Innovations
02.2022 - 12.2022
- Ensuring the safety of clients' property and personnel
Security Officer
QSM Services
01.2021 - 02.2022
- Calculating payable hours, commissions, bonuses, tax withholdings, and deductions
Education
Master's Degree - Public Policy Analysis
Adler University
01.2022
Bachelor's Degree - Computer Science
Chandigarh University, Punjab
01.2018
Skills
- Staff Oversight
- Supervisory Skills
- Online Data Entry
- Security
- Security Management
- Security Operations
- Customer Service
- Cashiers
- Customer-Oriented
- Workplace Safety
- Employee Training
Certification
Security Guard/Armed Security Guard, Justice Institute of British Columbia, 01/2020, 01/2022
Awards
Best employee, Dairy Queen, 05/2023
Languages
English
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Additional Information
I have an experience working with Indigenous and homeless people. As a part of my internship, I worked with the Indigenous Innovations and together did the research on the issue of homelessness and had the conversations with the affected people.
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementCompany CulturePersonal development programsSoftware
Microsoft Excel
PowerPoint presentation
Word
Timeline
Shift Supervisor
Mucho Burrito
02.2024 - Current
Shift Supervisor
Dairy Queen
11.2022 - 01.2024
Volunteer
Indigenous Innovations
02.2022 - 12.2022
Security Officer
QSM Services
01.2021 - 02.2022
Master's Degree - Public Policy Analysis
Adler University
Bachelor's Degree - Computer Science
Chandigarh University, Punjab
Security Guard/Armed Security Guard, Justice Institute of British Columbia, 01/2020, 01/2022
Similar Profiles
Jon ValdemarJon Valdemar
Director of Operations at MTY Group / Mucho BurritoDirector of Operations at MTY Group / Mucho Burrito
Sumandeep KaurSumandeep Kaur
Crew Member at Mucho BurritoCrew Member at Mucho Burrito
DIVYA MISTRYDIVYA MISTRY
Crew Member (Part-time) at Mucho BurritoCrew Member (Part-time) at Mucho Burrito