Harmandeep Kaur
3735 Cherry Loop, SW Edmonton
Summary
Dynamic Food Service Supervisor with a proven track record at BarBurrito Restaurants Inc., excelling in customer engagement and team leadership. Enhanced customer satisfaction through strategic planning and effective problem resolution. Skilled in food safety practices and adept at managing operations, ensuring a clean environment and timely service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Burrito Artist
Mucho Burrito
08.2023 - Current
- Assisted in inventory management, ensuring sufficient stock levels for continuous smooth operation.
- Increased sales by promoting special offers and upselling menu items to customers during transactions.
- Strengthened brand loyalty by engaging with customers on a personal level, remembering preferences and building rapport over time.
- Contributed to increased efficiency by prepping ingredients ahead of peak hours, reducing wait times for customers during busy periods.
- Maintained proper food safety practices by consistently monitoring product temperatures and sanitizing work surfaces according to regulations.
- Demonstrated adaptability when faced with unexpected situations or staffing shortages, stepping into various roles as needed to ensure seamless service delivery.
Food Service Supervisor
BarBurrito Resturants Inc.
07.2023 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment
Education
BBA - Business Administration
Norquest College
Edmonton, AB04-2023
Skills
- Customer service and engagement
- Management team leadership
- Strong Verbal and Written Communication
- Time Management and Organization Skills
- Microsoft Office
- Time management
- Decision-making
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
French
Elementary
Certification
First Aid CPR/AED Level C (BL)
CSA Std. Z1210-17 - Intermediate
Timeline
Burrito Artist
Mucho Burrito
08.2023 - Current
Food Service Supervisor
BarBurrito Resturants Inc.
07.2023 - Current
BBA - Business Administration
Norquest College
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