Priya Mann
North York ,ON
Summary
Dynamic Supervisor with a proven track record at Copper Branch, excelling in team building and financial analysis. Successfully optimized inventory management and enhanced operational efficiency, resulting in improved compliance and health regulations. Adept at problem-solving and fostering cross-functional teamwork to drive productivity and elevate customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Copper Branch
Thornhill, Ontario
09.2021 - 09.2024
- Ensure cleanliness, hospitality, accuracy, maintenance, product quality and speed of service during shifts.
- Overall supervision of the restaurant operations including the staff members during the shift as well as training.
- Responsible for smooth food service and timely execution of customer orders.
- Oversee Maintenance and upkeep of kitchen and dining areas.
- Ensure the quantity and quality of food being served or delivered for catering orders.
- Assist manager in recruitment and training of new staff.
- Ensure health and safety regulations are followed.
- Resolve customer complaints or concerns in the spot if possible or escalate to manager.
- Trained staff on food safety and hygiene practices.
Team Member
Pizza hut
Toronto, Ontario
09.2021 - 04.2022
- Prepared and cooked pizza according to company recipes and standards.
- Assisted customers with menu selections and processed their orders efficiently.
- Maintained cleanliness of workstations, dining areas, and kitchen equipment.
- Handled cash register transactions accurately and provided change to customers.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Followed health and safety guidelines to ensure a safe working environment for all staff.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
Team Member
Pizza hut
Bradford, Ontario
12.2021 - 03.2022
- Make a dough from a scratch.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Rotated through series of different stations based on team needs.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Followed health and safety guidelines to ensure a safe working environment .
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Received, processed, and stocked merchandise in accordance with store policies.
- Upheld high standards of productivity and quality in operations.
- Collaborated with team members to achieve daily goals.
Education
Global Supply Chain Management(LCA.FD)
Matrix College
Montreal06-2021
Skills
Team building
- Quality control
- Problem solving
- Scheduling
- Health regulations
- Interpersonal communications
- Financial analysis
- Active listening
- Adaptability and flexibility
- Cross-functional teamwork
Certification
- Food handler certification
Timeline
Team Member
Pizza hut
12.2021 - 03.2022
Food Service Supervisor
Copper Branch
09.2021 - 09.2024
Team Member
Pizza hut
09.2021 - 04.2022
Global Supply Chain Management(LCA.FD)
Matrix College