PRIYA GAUTAM
Winnipeg,Canada
Summary
Goal-oriented and adaptable professional with strong experience in customer service, retail, and food service supervision. Skilled in cash handling, POS operations, inventory management, and maintaining food safety standards. Recognized for good listening skills, quick adaptability, and creative problem-solving to ensure smooth operations and excellent customer experiences. Proven ability to lead teams, resolve conflicts, and deliver results in fast-paced environments. Completed a Post Graduate Diploma in Global Supply Chain Management, strengthening knowledge in logistics and operational efficiency. Multilingual in English, Hindi, and Punjabi.
Overview
2
2
years of professional experience
Work History
Supervisor
Red Swan Pizza
07.2025 - Current
- Greet customers, take orders in person and over the phone, and handle payments (cash and POS).
- Prepare pizzas, appetizers, and other menu items according to Red Swan Pizza recipes and standards.
- Operate kitchen equipment safely and efficiently.
- Maintain food safety, cleanliness, and hygiene at all times.
- Supervised and supported team members during shifts to ensure efficient operations.
- Trained, guided, and motivated staff to maintain service and quality standards.
- Maintained food safety, cleanliness, and hygiene throughout the store.
- Assisted with inventory, restocking, and cash handling.
- Performed opening and closing duties, ensuring the store was ready for operations.
- Acted as both a team leader and an active crew member, stepping in wherever needed.
Cashier/Customer Service Representative
Real Canadian Superstore
12.2023 - 07.2025
- Greeted customers in a friendly and professional manner, ensuring a welcoming environment.
- Processed customer purchases efficiently through POS systems, handling cash, debit, credit, and gift card transactions.
- Assisted customers with returns, exchanges, price checks, and store information at the customer service desk.
- Resolved customer concerns and escalated issues to management when necessary.
- Maintained accuracy in cash handling, balancing cash register at the end of shifts.
- Supported store operations by bagging groceries, and keeping the checkout area clean and organized.
- Promoted store loyalty programs, sales, and special promotions to customers.
- Worked collaboratively with team members to ensure smooth front-end operations.
Education
Post Graduate Diploma - Global Supply Chain Management
Manitoba Institute of Trade And Technology
Winnipeg, MB04.2025
Bachelor's Degree -
GRD Girls Degree College
09.2021
Skills
- Customer Service & Conflict Resolution
- Leadership & Team Supervision
- Cash Handling & POS Operations
- Food Safety & Quality Assurance
- Operational Efficiency (Inventory, Opening/Closing)
- Problem-Solving & Decision-Making
- Sales, Promotions & Upselling
- Time Management & Multitasking
- Team Collaboration in Fast-Paced Environments
- Multilingual: English, Hindi, Punjabi
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
Red Swan Pizza
07.2025 - Current
Cashier/Customer Service Representative
Real Canadian Superstore
12.2023 - 07.2025
Bachelor's Degree -
GRD Girls Degree College
Post Graduate Diploma - Global Supply Chain Management
Manitoba Institute of Trade And Technology
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