Prabhkirat Kaur
Merritt,BC
Summary
Motivated and reliable supervisor with over 3 years of combined experience in retail, fuel service, and quick-service restaurant operations. Strong background in team leadership, cash handling, front-desk/customer service, and maintaining safety and quality standards. Fluent in English, Punjabi, and Hindi. Seeking a Supervisor position at a gas station or a Quick-Service restaurant. Willing to relocate at own expense.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Triple O’s
03.2024 - Current
- Supervise full-time restaurant staff; train new hires on service standards and POS procedures.
- Manage daily food-service operations including opening/closing, order accuracy, and quality checks.
- Ensure compliance with food safety and sanitation protocols.
- Create schedules, assign tasks, and mentor team members to improve performance.
- Handle customer complaints and resolve issues to maintain customer satisfaction.
- Full-Time
Supervisor
Chevron Gas Station
03.2024 - Current
- Oversee convenience store and pump operations during assigned shifts.
- Perform cash handling, reconcile registers, and prepare deposits.
- Monitor compliance with safety and regulatory procedures for fuel operations.
- Assist with inventory control, product rotation, and ordering.
- Provide friendly, efficient customer service and resolve customer issues on site.
- Part-Time
Front Desk Associate
FedEx Authorized ShipCentre
01.2023 - 11.2023
- Served as first point of contact for customers dropping off shipments; explained services and answered tracking questions.
- Processed transactions, completed shipping documentation, and performed basic data entry.
- Maintained accurate records and ensured packages were logged and routed correctly.
- Delivered professional customer service in a fast-paced environment.
- Part-Time
Customer Service Associate
Fruiticana
11.2021 - 02.2023
- Assisted customers with purchases, returns, and product inquiries.
- Operated POS systems and handled cash and card transactions accurately.
- Restocked shelving, maintained store presentation, and supported back-of-house tasks.
- Worked efficiently during peak periods while maintaining attention to detail.
Education
Associate of Science -
Douglas College
Skills
- Team Leadership & Staff Training
- Cash Handling & POS Systems
- Food Safety & Sanitation Practices
- Customer Service & Conflict Resolution
- Inventory Management & Stock Rotation
- Shift Scheduling & Time Management
Languages
English — Fluent
Punjabi — Fluent
Hindi — Fluent
French
Limited Working
Certification
Food Safe Level 1
Timeline
Supervisor
Triple O’s
03.2024 - Current
Supervisor
Chevron Gas Station
03.2024 - Current
Front Desk Associate
FedEx Authorized ShipCentre
01.2023 - 11.2023
Customer Service Associate
Fruiticana
11.2021 - 02.2023
Associate of Science -
Douglas College
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