Sayuj Sharma
Red Deer
Summary
Dedicated and results-driven retail professional with over 4 years of experience in customer-focused, high-volume environments across Canada and India. Proven success in store operations, team leadership, and front-end supervision with a strong background in inventory management, scheduling, and employee training. Known for fostering positive workplace culture, resolving customer concerns efficiently, and driving profitability through strategic merchandising and operational excellence. Highly adaptable with a strong commitment to health and safety compliance, pricing integrity, and exceptional service standards. Seeking to bring leadership, accuracy, and a customer-first mindset to No Frills.
Overview
4
4
years of professional experience
Work History
Supervisor
Costco Wholesale Corp
05.2024 - Current
- Supervised and trained front-end team members, ensuring exceptional customer service and efficient daily operations.
- Assisted with staff scheduling, performance reviews, and resolving frontline issues to maintain a productive and inclusive environment.
- Maintained pricing integrity, POS accuracy, and handled cash audits to support accounting procedures.
- Collaborated with senior managers to uphold health & safety standards, manage high-volume foot traffic, and achieve sales targets.
Operations Team Supervisor
Famoso Neapolitan Pizzeria
02.2024 - 05.2024
- Led daily restaurant operations including inventory control, staff delegation, and training to maintain high-quality service.
- Managed labour scheduling to meet peak and off-peak needs, reducing overtime and optimizing productivity.
- Acted as shift lead, addressing customer complaints and ensuring a positive dining experience aligned with brand standards.
- Worked closely with vendors for timely product ordering, ensuring freshness and compliance with food safety policies.
Assistant Manager
Big Bazaar Store
04.2021 - 10.2023
- Oversaw store operations, including merchandising, inventory management, and team leadership for a retail chain.
- Trained and motivated sales staff, driving customer satisfaction and maintaining a professional work environment.
- Managed daily accounting duties, including payroll, invoicing, and maintaining accurate staff records.
- Ensured compliance with store standards, hygiene policies, and implemented cost-saving measures to improve profitability.
Education
Post Graduate Diploma - Software Development
Red Deer Polytechnic
Red Deer, None06-2025
Bachelor of Science - Software Engineering
GNDU
Amritsar, India06-2023
Commerce
DAV Centenary Public School
Pathankot, India03-2021
Skills
- Team Leadership & Staff Training
- Customer Service Excellence
- Inventory Management & Product Rotation
- Labour Scheduling & Workforce Planning
- Point of Sale (POS) & Cash Handling
- Merchandising & Promotional Execution
- Multitasking in Fast-Paced Environments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets in collaboration with a team of 4 for Big Bazaar Amritsar.
Timeline
Supervisor
Costco Wholesale Corp
05.2024 - Current
Operations Team Supervisor
Famoso Neapolitan Pizzeria
02.2024 - 05.2024
Assistant Manager
Big Bazaar Store
04.2021 - 10.2023
Post Graduate Diploma - Software Development
Red Deer Polytechnic
Bachelor of Science - Software Engineering
GNDU
Commerce
DAV Centenary Public School
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