HARNEET KAUR
Delta,British Columbia
Summary
Experienced and goal-driven professional with over 6 years in the food and retail industry, including 3 years in supervisory roles. Proven ability to lead teams, manage operations, and deliver exceptional customer service in fast-paced environments. Known for strong communication skills, operational efficiency, and a commitment to continuous learning and improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Dhanti Investment Ltd
Vancouver, BC
07.2019 - Current
- Led team scheduling and ensured adequate staffing across all shifts.
- Improved productivity through workflow analysis and time management.
- Ensured adherence to company policies and operational standards.
- Evaluated and coached team members to enhance performance.
Supervisor
La Vie en Rose
Burnaby, BC
03.2021 - 08.2022
- Supervised day-to-day operations in a high-volume retail environment.
- Provided customer service support, sales assistance, and staff coaching.
- Managed inventory, stock presentation, and merchandising.
- Trained new employees and enforced brand standards for product displays and customer interaction.
- Assisted with scheduling and ensured smooth shift transitions.
Store Manager
Urban Planet
Burnaby, BC
01.2023 - 12.2023
- Managed store budgets and financial/statistical records.
- Handled customer queries and complaints professionally.
- Oversaw stock control and pricing strategy.
- Developed promotional displays and ensured health & safety compliance.
Service Manager
Chipotle
10.2021 - 11.2022
- Forecasted sales and created staff schedules to meet company goals.
- Delivered hands-on training in food safety and customer service.
- Maintained proper food handling and storage using safety protocols.
- Led performance reviews and corrective actions to develop team skills.
- Ensured food quality through routine checks and adherence to recipes.
Education
Bachelor of Business - General Business Studies
Cambrian College of Applied Arts and Technology
12.2021
Skills
- Staff Supervision & Training
- Inventory & Operations Management
- Scheduling & Time Management
- Strong Written & Verbal Communication
- Interpersonal & Organizational Skills
- Customer Service & Conflict Resolution
- Quantitative & Analytical Thinking
- Equipment Handling & Physical Stamina
Certification
Safe Food Handling, 2022-08-01, 2027-08-01
Languages
English
Hindi
Punjabi
Profile Url
https://bold.pro/my/harneet-kaur-240214183343
Timeline
Store Manager
Urban Planet
01.2023 - 12.2023
Service Manager
Chipotle
10.2021 - 11.2022
Supervisor
La Vie en Rose
03.2021 - 08.2022
Supervisor
Dhanti Investment Ltd
07.2019 - Current
Bachelor of Business - General Business Studies
Cambrian College of Applied Arts and Technology