Experienced and goal-driven professional with over 6 years in the food and retail industry, including 3 years in supervisory roles. Proven ability to lead teams, manage operations, and deliver exceptional customer service in fast-paced environments. Known for strong communication skills, operational efficiency, and a commitment to continuous learning and improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Dhanti Investment Ltd
Vancouver, BC
07.2019 - Current
Led team scheduling and ensured adequate staffing across all shifts.
Improved productivity through workflow analysis and time management.
Ensured adherence to company policies and operational standards.
Evaluated and coached team members to enhance performance.
Supervisor
La Vie en Rose
Burnaby, BC
03.2021 - 08.2022
Supervised day-to-day operations in a high-volume retail environment.
Provided customer service support, sales assistance, and staff coaching.
Managed inventory, stock presentation, and merchandising.
Trained new employees and enforced brand standards for product displays and customer interaction.
Assisted with scheduling and ensured smooth shift transitions.
Store Manager
Urban Planet
Burnaby, BC
01.2023 - 12.2023
Managed store budgets and financial/statistical records.
Handled customer queries and complaints professionally.
Oversaw stock control and pricing strategy.
Developed promotional displays and ensured health & safety compliance.
Service Manager
Chipotle
10.2021 - 11.2022
Forecasted sales and created staff schedules to meet company goals.
Delivered hands-on training in food safety and customer service.
Maintained proper food handling and storage using safety protocols.
Led performance reviews and corrective actions to develop team skills.
Ensured food quality through routine checks and adherence to recipes.
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