Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Profile Url
Timeline
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HARNEET KAUR

Delta,British Columbia

Summary

Experienced and goal-driven professional with over 6 years in the food and retail industry, including 3 years in supervisory roles. Proven ability to lead teams, manage operations, and deliver exceptional customer service in fast-paced environments. Known for strong communication skills, operational efficiency, and a commitment to continuous learning and improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Dhanti Investment Ltd
Vancouver, BC
07.2019 - Current
  • Led team scheduling and ensured adequate staffing across all shifts.
  • Improved productivity through workflow analysis and time management.
  • Ensured adherence to company policies and operational standards.
  • Evaluated and coached team members to enhance performance.

Supervisor

La Vie en Rose
Burnaby, BC
03.2021 - 08.2022
  • Supervised day-to-day operations in a high-volume retail environment.
  • Provided customer service support, sales assistance, and staff coaching.
  • Managed inventory, stock presentation, and merchandising.
  • Trained new employees and enforced brand standards for product displays and customer interaction.
  • Assisted with scheduling and ensured smooth shift transitions.

Store Manager

Urban Planet
Burnaby, BC
01.2023 - 12.2023
  • Managed store budgets and financial/statistical records.
  • Handled customer queries and complaints professionally.
  • Oversaw stock control and pricing strategy.
  • Developed promotional displays and ensured health & safety compliance.

Service Manager

Chipotle
10.2021 - 11.2022
  • Forecasted sales and created staff schedules to meet company goals.
  • Delivered hands-on training in food safety and customer service.
  • Maintained proper food handling and storage using safety protocols.
  • Led performance reviews and corrective actions to develop team skills.
  • Ensured food quality through routine checks and adherence to recipes.

Education

Bachelor of Business - General Business Studies

Cambrian College of Applied Arts and Technology
12.2021

Skills

  • Staff Supervision & Training
  • Inventory & Operations Management
  • Scheduling & Time Management
  • Strong Written & Verbal Communication
  • Interpersonal & Organizational Skills
  • Customer Service & Conflict Resolution
  • Quantitative & Analytical Thinking
  • Equipment Handling & Physical Stamina

Certification

Safe Food Handling, 2022-08-01, 2027-08-01

Languages

English
Hindi
Punjabi

Profile Url

https://bold.pro/my/harneet-kaur-240214183343

Timeline

Store Manager

Urban Planet
01.2023 - 12.2023

Service Manager

Chipotle
10.2021 - 11.2022

Supervisor

La Vie en Rose
03.2021 - 08.2022

Supervisor

Dhanti Investment Ltd
07.2019 - Current

Bachelor of Business - General Business Studies

Cambrian College of Applied Arts and Technology
HARNEET KAUR