Priti Vaidya
Torrance,CA
Summary
Productive Senior Certified Pharmacy Technician with 6+ years' experience in retail pharmacy. Comprehensive knowledge of medication contraindication and dispensing protocols. Personable and energetic with friendly approach to customer service. Recognized to quickly dispense and package 400 prescriptions daily. Maintains accuracy and focus in filling prescriptions and updating customer records.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens Pharmacy
08.2021 - Current
- Assist pharmacist to administer Flu/Covid vaccines
- In charge of pharmacy inventory management activities such as ordering, unpacking, inspect, and store shipment of pharmaceuticals
- Restock accurately returned medications
- Order and receive medications from manufacturers, warehouse, and wholesaler
- Complete assigned monthly pharmacy expired medications.
- Dispense / fill prescriptions in timely manner in accordance with State and Federal laws and regulations
- Select correct products and complete all processes for dispensing of all Controlled Substances
- Engage customers and patients by greeting them and helping with products and services
- Resolve customer’s issue and answer questions to ensure positive customer experience
- Supervise, coach, and train pharmacy technicians
- In charge of managing workflow, operational performance, and patient care identifiers
- Proficient with DEA, FDA, HIPPA, and OSHA regulations and policies compliance.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
Pharmacy Technician
Walgreens Pharmacy
01.2018 - 01.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Customer Service Associate
Walgreens
01.2018 - 01.2021
- Models and delivers distinctive and delightful customer experience
- Provides customers with courteous, friendly, fast, and efficient checkout service
- Engages customers and patients by greeting them and helping with products, services and resolve customer issues
- Operates cash register and credit card machine
- Complies with all company policies and procedures; maintains respectful relationship with coworkers.
Education
Skills
- Order verification
- Billing support
- Regulatory compliance
- Insurance reconciliation
- Prescription filling
- Record preparation
- Administrative and Computer skills
- Good analytical skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
Certification
- Certified Pharmacy Technician (CPHT), Pharmacy Technician Certification Board (PTCB), 02/2021
- Pharmacy Based Immunization (NABP), 06/2021
References
Upon request
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Senior Certified Pharmacy Technician
Walgreens Pharmacy
08.2021 - Current
Pharmacy Technician
Walgreens Pharmacy
01.2018 - 01.2021
Customer Service Associate
Walgreens
01.2018 - 01.2021
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